Hi, my name is Britton. Are you available?
hey you're back!
that's me :)
yeah i actually got the install dvd
but now i can't figure out how to erase everything & reinstall all the apps
i don't want to save anything off my old computer
I gotcha -- have you backed up all of your stuff? Doing this will wipe the drive clean...
oops, you beat me to it, sorry
Are you using your Mac now?
my other one
so no i'm not talking to you on the one i want to erase
Okay good. Insert the Mac OS X install disc, then reboot
okay did that
hold down the 'C' key while the machine boots
let me try again
you tried holding 'C' before?
lol doing it now though
did it boot into the install disc?
i still see the apple and wheel
well, is it taking longer than normal to boot?
cool, it might take a few minutes to boot from the disc
Let me know when it finishes
also, what time zone are you in...may have to come back to this depending on the install...
keep holding the c still?
you can let go
does it normally take this long?
well, it should just take a few minutes
what is it doing?
just the apple and the timewheel
for a second the timewheel slowed down but then sped back up
hmm, shouldn't take this long. Give it another 5 mins or so, then we'll reboot and try again
sorry for the delay...one sec...
go ahead and try again. Is the face of the disc scratched at all?
Let me know what it's doing...
do i let go of the c when i see the apple and wheel
yeah, that's fine
as soon as you see the apple logo you can let go
okay ill let you know if it boots
yay noww what
go through the prompts
nice, it booted?
it says mac os x can't be installed on this computer
what does that mean
Did you go buy a copy of snow leopard?
no my friend brought her mac book disc
yeah, that won't work. Apple codes those discs so they only work with specific models. We can get it to work, but it is a lot of work. Not worth it...
can you spare $30?
I know, it's a pain :(
yes but now i don't think the applications dvd i had from her will work either
so it would set me back 90 just to delete everything
well, that one might -- never tried installing one from a different comp, but it might work
which apps do you need?
just whatever would get deleted
i think im going to just delete everything myself
this is getting pretty retarded
it can be a pain if you don't have all the discs
yeah thank you though