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OSXpert
OSXpert, Mac Software Engineer
Category: Mac
Satisfied Customers: 226
Experience:  2 years as a geek squad computer technician, 5 years as a software engineer and unix systems admin
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Hi, cannot remember password on iPad which is not allowing

This answer was rated:

Hi, cannot remember password XXXXX iPad which is not allowing me to download apps. How do I find it or change. Thks

OSXpert :

Hi, my name is Britton. Are you available?

OSXpert :

Let me know when you have a few minutes and I'll get you some help resetting your password.

OSXpert :

When you get a chance, go to:

iforgot.apple.com

This will allow you to reset your iTunes password (which is what I believe you are talking about, your iTunes password/account allows you to download music, apps, etc...)

The website will prompt you to answer some personal questions to verify your identity. It will then allow you to choose a new password. Please let me know if you have any problems or need more help.

Thanks

Customer :

Where is answer?

Looks like the chat system is having issue -- I have switched this session to Q&A so you can see my responses. Here is what I posted yesterday, did you have a chance to try it?

When you get a chance, go to:

iforgot.apple.com

This will allow you to reset your iTunes password (which is what I believe you are talking about, your iTunes password/account allows you to download music, apps, etc...)

The website will prompt you to answer some personal questions to verify your identity. It will then allow you to choose a new password. Please let me know if you have any problems or need more help.
OSXpert and 6 other Mac Specialists are ready to help you