It made the sound twice but still won't move past the Apple Screen. Should I hold the keys down until the Apple Screen shows up?
My purpose for using this service was to avoid sending my computer out to be fixed. Although you tried, you were unable to help me fix the problem and therefore I still have to send my computer out.
Thus, I cannot "Accpet Answer" because you were unable to do what I was willing to pay for. I cannot pay $18 just to have arrived at the same place I was before I tried using the service.