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Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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I have an epson 2200 printer. I am a photographer, and I print

Customer Question

I have an epson 2200 printer. I am a photographer, and I print with quadtone rip. I am working on a mac G5. I recently had stripes in my photos, and I was told that I needed the new quad tone rip. I went to download it, and it said I needed leopard operating system. So now I have leopard. When I went to install the quad tone rip, I had to choose the printer and the inks. The 2200 is only listed with using specialized inks. Help! My photos - color and black and white - are horrible now.
Submitted: 3 years ago.
Category: Mac
Expert:  Gina-Moderator replied 3 years ago.
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Gina
Moderator
Expert:  Mary replied 3 years ago.
Hi, I'm Mary and I'll do my best to help you solve your printing issue.

I see that the latest version of the Quadtone RIP supports the 2200 using the UltraChrome inks. Are these not the inks you are using in your printer?

If not, that is probably why your color and b/w prints don't look good. The Quadtone RIP, from what I can see, has built-in profiles that support that ink system.

Just to provide me more information for troubleshooting, could you please tell me:

  • What version of the Quadtone RIP software are you using?

  • What is your current OSX operating system?

  • What application are you printing from (I expect Photoshop, but I don't want to assume)?

  • Are you running the Quadtone RIP on the same computer you are printing from (again, I expect so, but don't want to assume)?

  • Are you still seeing stripes in your photos or has this problem been solved with the RIP upgrade?


Edited by Mary on 10/1/2010 at 8:31 PM EST

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