Hi, my name is XXXXX XXXXX are you avaiable?
Great, can you explain in more detail what it is you're trying to do?
I just bought a new computer and I don't have access to all the itunes previously purchased or stored.
Have you transferred the songs to your new computer, just not into iTunes?
I can usby new song on my new computer but all the previous song do not show up in my library. How do I transfer my previously purchased itunes?
Okay, the songs are on the old computer, correct?
Great, do you have an external hard drive or something similar (flash drive) that we can use to transfer the music?
yes. Is it that simple? I was under the impression that the music was backup in itunes hyperspace?
Well, it depends. Do you have new tunes on the new computer? In other words, do you want to merge two libraries together?
My new computer is empty. All I wanted to do was sign in an have access to all my previously purchased itunes. When I sign in I don't see what has been previously purchased. My fear is that if I have a hard drive failure I lose all my music?
That's cool, its actually easier to transfer one library as opposed to merging them. Apple will not allow you to download your tunes again (or their policy states that at least), that's why you don't see them
Anyhow, grab your flash drive (or hard drive) and plug it into the old computer
That sucks! Let me get the flash.,
Keep me updated so I don't get too far ahead
Yeah, it's a lousy policy. Especially if your hard drive dies and you lose your tunes. Good thing you still have yours on your old comp
ok I have the flash installed and itunes called up
First, close iTunes.Open My Computer->My MusicIn here, you'll see a folder called "iTunes". Copy it to your flash drive. Let me know when it finishes
ok I clicked on my music - found itunes and clicked on it and it opened up what looks like the internet site
Don't open the iTunes folder, just open My Music. You should see the iTunes folder there. Right-click it (single click), choose Send-To, and choose the flash drive. That should start it copying
let me give it a try
my flash is blinking. How do I know when its finished?
you should get a progress bar, do you see it?
no progress bar but when I open up the flash I can see the itunes list
right click it, choose properties. see what the size is
that doesn't seem right. this is the old computer, right? and the folder is the iTunes folder located in My Music?
On this computer I only have 80 tunes. Does 14KB sound right now?
no, way too low
check the size on the actual folder inside of My Music
check the size on the actual iTunes folder inside of My Music
still not right
right click one of the songs, then click show in windows explorer
In a folder called itunes music the size is 2.55MB
okay, what is the entire path? it should be at the top of the screen
The music is not right however.
what do you mean?
The path seems correct ending in \itunes. The music folder is beetthoven
okay, what do you mean the music isn't right?
non of my tunes are present in this folder
right click one of the songs that you recognize
and so what?
click show in finder. see what folder it's in
Previous iTunes Libraries
okay great, navigate to that folder
i did I am at iTunes Library 136KB
what is inside?
no, something still isn't right. each song should be ~4MB (4,000KB). are you sure you're in the same folder that itunes said the song was in?
It opens up a window that makes u feel like your are logged into iTunes
I don't know
you need to right click a song that you recognize. select "show in windows explorer"
The songs play from this location
it should show you the exact path of the song (c:\some\folder\name
It does but it open up the iTunes internet page not an window file
In the library there are 650MB worth of music but I can only listen to them I can copy them
when you click windows explorer, it will look like internet explorer, but it's actually showing you a file on your local system. I need to know what the path is in the address bar at the top of this window
c document and settings tad falzarano my music
I think I have figure out how to copy the files on to the flash. Now what?
okay good, copy the entire iTunes folder to the flash drive. on the new machine, make sure iTunes is closed, then copy the iTunes folder to My Documents->My Music (it should replace a folder that is already there)
Then you should be all set, open iTunes and all of your old content will be there
No it didn't work it copied all the folder but not the files
how much space is available on your flash drive?
how many songs do you have?
nonf from my original library. I have only the one I bought today after I downloaded itunes on my new cpu
I mean how many tunes are on your old computer -- totoal