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Are you downloading the software for XP ?
Is your XP a 64 bit one or 32 bit one ?
Do you have iTunes installed on your computer before ?
Yes, it is windows XP Pro, version 2002, service pack 2. How do I find out if it is a 64 or 32 bit one?
Right click my computer
And select properties
Then you can see whether its a 32 bit one or 64 bit one.
There are 7 tabs, under which tab will I look to find the bits out?
Is there a general tab
Yes, the general tab says "system", registered to and computer. Should I give you the details of the processor?
Intel(R) core, (TM) 2duo E6550 @ 2.33Ghz 2.33Ghz, 1.95 Gb of ram
Can you manage to establish what bit it is by this info?
give me a minute
I will tell you how to check it
If you have Windows XP, there are two methods to determine whether you are running a 32-bit or a 64-bit version. If one does not work, try the other.
It says "X86 family 6 model 15 stepping 11....." so it menas 32 bit version?
Go to that link and download the 32 bit version iTunes
that's it, problem solved?
download it and install...
The link just says "download", it does not give you options of the 32 or 64 bit versions or am I missing something?
in the leftside
top you will have 2 options
default will be 32 bit
So just download
Don't forget to click the ACCEPT button so I get paid for my work.
Not sure what I am missing, but if I just hit the "download now" box, it still gives me that message....
Go to ADD remove programs and check whether you have
If yes remove it
You can use the same link from another computer and download itunes.
Copy the downloaded file in pendrive and install on the correct computer.
Do you have any Antivirus program running ?
No Itunes installed - just checked. Anti virus - avast. Do not have access to any other computer.
ok turn off Avast and try download
Stupid question, how do I turn avast off?
Avast will show on the right of the taskbar, just right click the avast icon and shut it down.
AVast shut down. When I choose to download, the following happens - (i) System says "do you want to run or save" - I choose to run. (ii) System says "internet explore security warning - the publisher could not be verified, are you sure you want to run this software, I say run and then (iii) I get that .....not a valid win 32 application!!!
Save it and install
Will try quickly
Saved it on desktop as "ItunesSetup.exe". When attempting to open by double click, I only get the option to "run", when I do this the same f$%king message appears!!
Right click and see whether there is option for Run as admin ?
Which operatung system are you using ?
I have tried to run it as administrator but still get the message "itunes setup.exe is not a valid win32 application". I run Windows XP Pro version 2002