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Ashik
Ashik, Mac Helper
Category: Mac
Satisfied Customers: 6605
Experience:  7+ Years of Experience in troubleshooting Macs, iPhone, iPad, iPod etc
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I inserted a small cd into the cd slot. Cant remove it.

Customer Question

I inserted a small cd into the cd slot. Can't remove it. How do I get it out
Submitted: 3 years ago.
Category: Mac
Expert:  Engineer1010 replied 3 years ago.
Hello,

Welcome to JustAnswer !! I am Andy and I will be glad to help you out with your issue today.

What is the make and model of the computer in which you inserted the cd ?

Are you able to open the CD drive's tray ?

Andy
Customer: replied 3 years ago.
The make of the computer is an imac 24"

There is no tray to open
Expert:  Engineer1010 replied 3 years ago.
Hi,

I have transferred the Question to MAC Category. A Mac expert will join you soon

Andy
Customer: replied 3 years ago.
thanks
Expert:  Ashik replied 3 years ago.
Hi My name isXXXXX hope i can help you.

First we can try some usual method and see that if they can get the cd out.

  • Shut down the computer and start up whilst holding down the left mouse button. This may take some time, but keep your finger on the mouse button right up until the disc comes out.
  • If your computer has an eject button on the keyboard, restart the computer holding down eject key.

If the above steps doesn't work, you'll have to take the computer into an authorized Apple reseller store to get it out. Also, don't use any other method because it will damaged the drive. So take it to the Apple store and they will help you.

Best Regards,
Ashik

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