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Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8908
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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I am trying to load my music on to my IPod. I really need

Customer Question

I am trying to load my music on to my IPod. I really need to talk on the phone with someone. XXX-XXX-XXXX
Submitted: 6 years ago.
Category: Mac
Expert:  Mike replied 6 years ago.
Chat Conversation Started
Mike the MacMedic :

So you have copied the music into iTunes and you see it listed and can play it?

Customer:

No I have not copied the music into iTunes - That is what I am not able to do.

Mike the MacMedic :

What are these music files extension? Give me one of the names of the music files?

Customer:


Frank Sanatra

Customer:

Brooks & Dunn

Customer:

Count

Customer:

Count Basie

Customer:

etc

Mike the MacMedic :

No I mean one of the actual files like xxxxx.mp3

Customer:

My Music

Customer:

also - mp3

Mike the MacMedic :

Is Frank Sinatra a folder?

Customer:

I don't know.

Mike the MacMedic :

Please go to the Apple logo on the upper left of the screen and tell me the System Version, the Processor and the Memory.

Customer:

I think so

Mike the MacMedic :

Are you using a Mac or a PC?

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