Did the Geek sqaud say they transfered your stored email for you to or did they just setup your mail on the Mac? Is your email account IMAP or POP?
transferred the stored email along with everything else
it's a POP
they then mentioned today that I would need to use entourage, which I have on the mac, to find the emails
Did you open Entourage are your emails there?
meaning, I opened entourage but they aren't there. Geek squad transferred everything into a "backup" folder and it's very hard to search.
Sorry but you need to ask them what format they saved your email in and how you are supposed to import it. I can‘t guess at that. You have paid them to do it make them do it. Good luck.
they said they would have been pst, but that the mac can't find pst. i agree it is ridiculous but I'm trying to save another trip out there.
they said entourage could find pst, but it's not clear how to search the Mac in entourage.
Search through the Backup folder for.pst
ok - did it - there is an outlook.pst and a archive.pst but I can't get them to open?
you need a converter like this: http://www.weirdkid.com/products/emailchemy/
ok - will it be self explanatory? I'm not as stupid as my texts make me appear although I am bad at computer problems
It should be if you need help come back here.
ok I'll come back regardless - thank you
OK let me know
bam - it worked. awesome. now just one more step if you can help - I can open the emails now when I click on them through the finder and they come up as Mail files - so that's awesome. Is there a way to move all the emails to the Mail display - meaning, can they show up as subfolders and how do you do that? by the way, thanks so much - I can get my messages with attachments and everything - you really helped me. thanks
I don‘t know the software that well I can check, but it would probably be tomorrow before I can answer
Here is the Manual I would have to buy it to walk you through. http://www.weirdkid.com/products/emailchemy/doc/Emailchemy_User_Manual.pdf
We're probably OK. Thanks Mike.