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Ashik
Ashik, Mac Helper
Category: Mac
Satisfied Customers: 6746
Experience:  7+ Years of Experience in troubleshooting Macs, iPhone, iPad, iPod etc
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Firefox seems to now take many minutes before I can get a

Resolved Question:

Firefox seems to now take many minutes before I can get a response from the key board or mouse clicks. It also seems to lock me out of loading any other app.

TIA
ED Granger
Submitted: 4 years ago.
Category: Mac
Expert:  Lindie-mod replied 4 years ago.

My name is XXXXX XXXXX I’m a Moderator for JustAnswer.

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Customer: replied 4 years ago.
I sent a message that Fire Fox seems to lock up my MAC. The Activity Monitor shows that Fire Fox is taking a large amount of process time while not responding to any input. In Fact-- I had to switch to Safari just to be able to respond to your message. I was locked out of using the vertical arrow keys.

Thanks XXXXX
Expert:  Ashik replied 4 years ago.
Hi My name isXXXXX hope i can help you.

What version of Mac OS X and Firefox are you using ?
Customer: replied 4 years ago.
Apple 10.6.4
firefox 3.8.6
Expert:  Ashik replied 4 years ago.
First we can try to reset the Firefox into Default settings...

Close Firefox, goto Users/[your user name]/Library/Preferences/ folder and move these two files into desktop.

org.mozilla.firefox.plist
org.mozilla.camino.plist (If you can't find this file, then just leave it. No need to search it)

Then restart your Mac....and try Firefox. Let me know how it goes..

Best Regards,
Ashik
Ashik, Mac Helper
Category: Mac
Satisfied Customers: 6746
Experience: 7+ Years of Experience in troubleshooting Macs, iPhone, iPad, iPod etc
Ashik and 2 other Mac Specialists are ready to help you

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Ashik
Ashik
Mac Support Specialist
6746 Satisfied Customers
7+ Years of Experience in troubleshooting Macs, iPhone, iPad, iPod etc