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Ashik
Ashik, Mac Helper
Category: Mac
Satisfied Customers: 6605
Experience:  7+ Years of Experience in troubleshooting Macs, iPhone, iPad, iPod etc
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I mistakenly bought and installed a Snow Leopard Family Update

Resolved Question:

I mistakenly bought and installed a Snow Leopard Family Update for my computers (desktop & laptop) which had the Tiger operating system. Everything seems to be working so far except the mail.app. I just discovered my mistake and am concerned that I may have problems in the future. I would greatly appreciate any help or advise you could give. Don
Submitted: 4 years ago.
Category: Mac
Expert:  Ashik replied 4 years ago.
Hi My name isXXXXX hope i can help you.

What is the exact problem with mail ?
Customer: replied 4 years ago.
When I try to use Mail.app 2.1.3 I get a box that says "you can't use this version of the application Mail.app with this version of Mac OS X"
Expert:  Ashik replied 4 years ago.
Okay..what version of Snow Leopard are you using ? (10.6.2, 10.6.3 or 10.6.4)
Customer: replied 4 years ago.
I installed the 10.6.3 version.
It was not till I tried to upgrade the Mail.app that I discovered my error in trying to upgrade from the Tiger O/S to the Snow Leopard. That is my main concern, am I going to have problems with that mistake?

Expert:  Ashik replied 4 years ago.
Upgrading from Mac OS X 10.4 to 10.6 is not a proper way. You should've upgrade into 10.5 first and then to 10.6. Okay..we can try to fix the Mail problem. You can install the Mac OS X 10.6.4 Combo Update. Combo Update will update your Mail into latest one.

Download and Install 10.6.4 Combo Update from here : http://support.apple.com/kb/dl1048

Let me know how it goes...

Best Regards,
Ashik
Customer: replied 4 years ago.
I installed the 10.6.4 Combo Update but I still get the same "you can't use this version etc, etc " So where do we go from here?
Expert:  Ashik replied 4 years ago.
I will upload and send you a updated Mail version. Please give me 20 minutes to upload it.
Expert:  Ashik replied 4 years ago.
Here it is : http://rapidshare.com/files/408848136/Mail.zip.html

Download the file, copy the Mail application and paste to Applications folder. Replace the Mail application in there with this one. Try to open Mail now.
Ashik, Mac Helper
Category: Mac
Satisfied Customers: 6605
Experience: 7+ Years of Experience in troubleshooting Macs, iPhone, iPad, iPod etc
Ashik and 4 other Mac Specialists are ready to help you
Customer: replied 4 years ago.
The Mail program is working on my desktop computer. Now I need to download the 2 programs you sent me to my laptop computer. My only hope is that I will be able to use the Snow Leopard O/S as it was originally designed to be used; since I "upgraded" instead of "downloaded" it from the Tiger O/S.

Thanks for your help.

Don Feathers
Expert:  Ashik replied 4 years ago.
Glad you got it working and thanks for Accepting my answer.

Best Regards,
Ashik

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