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Ashik
Ashik, Mac Technician
Category: Mac
Satisfied Customers: 10572
Experience:  Bachelor of Computer Application (BCA), 9+ Years of Experience in troubleshooting Macs, iPhone, iPad, iPod etc
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Hi All; Last night my Mac G5 (purchased in 2002) would not

Customer Question

Hi All;

Last night my Mac G5 (purchased in 2002) would not start up properly. The status light would blink 3 times about every 7 seconds and the monitor would not illuminate. After 5 minutes or so the fan would then start to become loud. Almost as though the computer was overheating and the fan was attempting to compensate for this. I tried using the Startup & Repair CD, but that did not help (still nothing on the display). My attempts to locate information on the web were somewhat helpful, but I was unable to determine if anyone was able to resolve similar issues. Any help would be greatly appreciated.
-Mark
Submitted: 6 years ago.
Category: Mac
Expert:  Ashik replied 6 years ago.
Chat Conversation Started
Ashik :

Hi My Name isXXXXX hope i can help you

Ashik :

Is this a iMac ?

Customer:

Hi Ashik:

Customer:

The computer is a Mac G5 (not iMac)

Customer:

My knowledge of computers is somewhat limited

Ashik :

Is this Power Mac G5 ?

Ashik :

See picture:

Full Size Image

Customer:

Yes. I just refreshed and saw your response

Customer:

Some of the text I wrote earlier is not coming up on the screen.

Ashik :

What texts ? Can you resend them ?

Ashik :

Are you using Power Mac ? (see the picture above)

Expert:  Ashik replied 6 years ago.
Are you using Power Mac G5 ?

Edited by Ashik on 7/2/2010 at 5:34 PM EST
Customer: replied 6 years ago.

 

 

Most of my writing is not coming up on the screen. This format doesn't seem to be working well for me.

Expert:  Ashik replied 6 years ago.
We have some problem with out Chat feature now, so i switched back to this Q&A mode. Can you resend them again ?
Customer: replied 6 years ago.

 

I just couldn't figure out when you responded to my questions because much of your chat was delayed

Customer: replied 6 years ago.

 

It might be best if we just cancel this because I am unable to navigate through this. I certainly don't mind paying you money for your services, but this format is incredibly frustrating.

Expert:  Ashik replied 6 years ago.
I'm now getting your replies...can you tell me your exact model of your Mac ? (so i can answer your question)

Which is your Mac in the pictures below :

Picture 1 :
graphic

Picture 2 :
graphic

Picture 3:
graphic
Expert:  Ashik replied 6 years ago.
If you don't want to continue, you can close the question and no need to pay me.