How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Jesse Your Own Question

Jesse
Jesse, Mac Support Specialist
Category: Mac
Satisfied Customers: 2287
Experience:  Life-long Apple Geek & Power User, 10+Years Apple Experience
27955634
Type Your Mac Question Here...
Jesse is online now
A new question is answered every 9 seconds

I have Mac OSX 10.4.11. Yesterday I did a Safari update to

This answer was rated:

I have Mac OSX 10.4.11. Yesterday I did a Safari update to Safari 4 and it won't stay open
Hello, and welcome to JustAnswer.com!

My name is XXXXX XXXXX I'm here to help.

Try restarting while holding the Shift key (only hold it until the Apple logo appears). Once it boots up, restart again like normal, and reinstall Safari 4.

That should do it. If what I recommended doesn't help, or if you have additional questions, please let me know and we can continue troubleshooting.
Customer: replied 6 years ago.
Hi Jesse,

This didn't work. I think what I need to do is reinstall Safari 3 but it won't let me becasue it says it says I already have Safari installed. I have put Safari 4 in the trash and emptied it and restarted the computer. I tried what you suggested with the same results. It keeps going away when I click on a web site.

Thanks,

Jesse
Making sure that Safari is removed, and the Trash emptied, try downloading and installing Safari 3 from here.
Jesse and 3 other Mac Specialists are ready to help you
Customer: replied 6 years ago.
Sorry Jesse, That didn't work. It wouldn't open because it said that was for Safari 10.5. I may have to upgrade this computer which has Mac OS 10.4.11. We have spent enough time on time. Right now I am using FireFox. I miss Safari and all of my Bookmarks. I am a little upset because I was doing an update from Apple. I didn't realize this could happen. I thank you for your time. I am going to Accept your answer though so we can both move on.


Thank,
C. Ingram
Thanks for accepting, glad you've at least got firefox.