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Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8279
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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i cannot receive or send emails and i am not computer smart

Customer Question

i cannot receive or send emails and i am not computer smart i want a att&t rep
to come to my house
Submitted: 6 years ago.
Category: Mac
Expert:  barunrath replied 6 years ago.
Hi, and thanks for using JustAnswer.

Do you get any error/message when trying to send/receive emails? Also, what's your email program, i.e. Outlook, Thunderbird, etc?

Regards
Customer: replied 6 years ago.
the server "jennacore " cannot be contacted on port 25

select a different out going mail server

could not connect to this smtp server check network conn.

correction information in the account perference verify ssl
Expert:  barunrath replied 6 years ago.
I see; now, what's your email program, i.e. Outlook, Thunderbird, etc?

Regards
Customer: replied 6 years ago.
at&t??

could not connect to this smtp server check network conn. corr information
in the account preference verify SSL
Expert:  barunrath replied 6 years ago.
At the very top of your email window, what's listed? Outlook, Thunderbird, etc?

Regards
Customer: replied 6 years ago.
POP

version 3.6 (936)
Expert:  barunrath replied 6 years ago.
Are you using a Mac?

Regards
Customer: replied 6 years ago.
yes
Expert:  barunrath replied 6 years ago.
Okay ..I have transferred your question to the Mac experts.

Regards
Customer: replied 6 years ago.
i can't figure it out i guess the only thing to do is contact geek squad
thanks anyway