Hi My Name isXXXXX hope i can help you
Its asking for your user account's password. Have you tried your account's password XXXXX login password ?
yes, i have tried several times but my account's password XXXXX has 6 characters and the HP requested at least 8 characters.
thats weird. Could you please give me a screenshot of that password XXXXX window? (Press Command(Apple) + Shift + 3. This should create a screenshot of your Mac into desktop. Then upload that screenshot into here)