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Ask Mac Tech Your Own Question

Mac Tech
Mac Tech, Apple Specialist
Category: Mac
Satisfied Customers: 1597
Experience:  7 + Years Supporting Apple Products
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I recently purchased a Nikon D700 and I had to install the

Customer Question

I recently purchased a Nikon D700 and I had to install the software on my MAC so that my photos can be transferred between the camera and computer. I installed the software and now I have a little pop-up screen that says this: "The installer was unable to set Nikon Transfer as the default image transfer program. Please change the preference setting of the Apple "Image Capture" program, to "Nikon Transfer" for the "Camera Preference." The "Image Capture" program can be found in the "Application" folder of your hard disc."

Please help!!!! I have no idea what that means and why this transfer software isn't working!
Submitted: 6 years ago.
Category: Mac
Expert:  Mac Tech replied 6 years ago.
Hello and Thank You for letting me assist you with your issue(s).

Does iPhoto launch when you plug your camera into your Mac?
Customer: replied 6 years ago.
No nothing comes up. It's like the camera isn't recognizing that it's being plugged into the computer.
Expert:  Mac Tech replied 6 years ago.
Ok, I have a Nikon too. :)

Do you have another USB cable to try?
Customer: replied 6 years ago.
Yes, sadly I have used every USB cord in this house!!
Expert:  Mac Tech replied 6 years ago.
Ok, are the batteries fully charged on the Camera?
Customer: replied 6 years ago.
Yep, brand new fully charged batteries!!
Expert:  Mac Tech replied 6 years ago.
Ok, go into iPhoto and select preferences\General\Select camera opens: then select "image capture".
Mac Tech and 5 other Mac Specialists are ready to help you
Customer: replied 6 years ago.
Ok sweet! Thank you so much!
Expert:  Mac Tech replied 6 years ago.
Sure!

Have a great day!