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Mac Tech
Mac Tech, Apple Specialist
Category: Mac
Satisfied Customers: 1597
Experience:  7 + Years Supporting Apple Products
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i have no signal on my iphone,just the first little blue bar.

Resolved Question:

i have no signal on my iphone,just the first little blue bar. I cannot send any mail or make a phone call
Submitted: 6 years ago.
Category: Mac
Expert:  Mac Tech replied 6 years ago.
Hello and Thank You for letting me assist you with your issue(s).

Please shut it off and turn it back on. Let me know the status.

Thank you!
Customer: replied 6 years ago.
i have already tried that
Expert:  Mac Tech replied 6 years ago.
Ok, are you in a location that has know to work with your service provider (presumably AT and T)?
Customer: replied 6 years ago.

my internet connection is BT and my phone is with O2? Is that what you meant, i didnt understand your answer

Expert:  Mac Tech replied 6 years ago.
Ok, can you connect to a wireless network at the moment and test this?
Customer: replied 6 years ago.
my internet connection is through a wireless home hub
Expert:  Mac Tech replied 6 years ago.
Did you call your service provider to see if they have changed anything with your account ie-provisioning?
Customer: replied 6 years ago.
yes i've checked. I've also just removed sim card and wiped it and there is no difference.
Expert:  Mac Tech replied 6 years ago.
Backup your iPhone and do a restore.

Let me know how this goes.

Please accept.
Mac Tech and other Mac Specialists are ready to help you