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Ask Kyle Brockman Your Own Question

Kyle Brockman
Kyle Brockman, Mac Genius
Category: Mac
Satisfied Customers: 114
Experience:  5 yrs. experience building, repairing, maintaining and configuring macs in a corporate environment.
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Since I updated to Safari 5; it will not load any website even

Customer Question

Since I updated to Safari 5; it will not load any website even Apple's.

Opera & Firefox work fine!

I'm running 10.5.8 on a Mac destop G5.
Submitted: 6 years ago.
Category: Mac
Expert:  Kyle Brockman replied 6 years ago.
Have you tried resetting safari?
Customer: replied 6 years ago.
How do you reset Safari?
Expert:  Kyle Brockman replied 6 years ago.
Open safari, click on safari in the file menu, then click reset safari. Then the window will come up asking to remove items. uncheck anything you would like to keep, such as saved passwords and top sites layout.
Kyle Brockman and 4 other Mac Specialists are ready to help you
Customer: replied 6 years ago.
I've reset safari and it still has same result!
Expert:  Kyle Brockman replied 6 years ago.
Deleting the following file in your home directory, Library/Preferences/

Edited by Kyle Brockman on 6/28/2010 at 2:17 AM EST
Customer: replied 6 years ago.
I tried deleting Safari.plist and still had same problem.!

Then came in a Cosmopod update warning. I used firefox to download the update
dmg file.

I installed Cosmopod 4.5.1 update and tried Safari again and THIS TIME IT LOADED WEBSITES OK!!

I guess we all need to consider Safari plug-ins as well!! I should of un-installed Cosmopod first.

When Safari 5 came out; it broke Cosmopod; this update fixes this problem.

I don't know how to handle this issue now? I fixed it myself; except for idea of deleting Safari.plist was only thing I had not tried but did not work.

I had accepted answer by mistake the first time; then replied again.

Thanks Kyle for your time & ideas.!!
Expert:  Kyle Brockman replied 6 years ago.
Glad to hear it is working. I will request a refund for you.
Customer: replied 6 years ago.

Thank you very much Kyle!


I will certainly tell other people about your service; it was very good and fair!


I would consider using it in future if needed.!!


Sorry about the time you spent; we all learned something new.


Thanks Again!


Peter C.