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Omer Mushahwar
Omer Mushahwar, Computer Hardware Engineer
Category: Mac
Satisfied Customers: 304
Experience:  I work with Mac Computers and Servers on a daily basis
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My wife has her White Mac Laptop connected to an 832c Deskjet

Resolved Question:

My wife has her White Mac Laptop connected to an 832c Deskjet HP printer. We changed ink cartridges, with new HP cartridges as designated for her printer. Now, the printer will not respond: it simply shows the error light blinking and in the printer utility says the computer and printer are not communicating.
Can you help us figure out what to do?

Stan @XXX@XXXXXX.XXX
Submitted: 4 years ago.
Category: Mac
Expert:  Omer Mushahwar replied 4 years ago.

Hi

 

I am one of the experts on Just Answer.com.

 

HP recommends a number of different steps to try with this printer based on the lights that are flashing

 

http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&taskId=110&prodSeriesId=25390&prodTypeId=18972&prodSeriesId=25390&objectID=bud09169

 

This support page shows all the different light flashing configurations and what you should do to fix that specific issue.

 

Please take a look at this link and if the problem is still not solved let me know and we can keep working on the issue.

Omer Mushahwar, Computer Hardware Engineer
Category: Mac
Satisfied Customers: 304
Experience: I work with Mac Computers and Servers on a daily basis
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