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Hello, my name is Dan.
There could be several things wrong or only one, and we could chase around for a long time.
However, if you are anywhere close to an Apple store then I suggest, and this is my best advice, taking your PC and your iPod to the Apple store genius bar.
The reason I suggest this, unless you bought a used iPod that is not under warranty, is they are better equipped to sort this out much quicker than what we can long distance like this.
Please let me know what you think.
Did you buy the iPod new?
It might make it. It shouldn't have taken that long though, that is excessive.
the ipod was a replacement that i picked up at the Apple store. THe original had a problem with the off button. they gave me a new one under warranty. I backed up the old one before we took it to the apple store to replace it with the new one.
The restore from recovery mode says 6 minutes left. half an hour ago it said 9 minutes left. It's making progress which is encouraging because the previous restore was just stuck, but it's going very slowly. At this rate it will be another half hour to 45 minutes before it's done, I hope.
I have another question. Since i did the restore from recovery mode, will I have to resync all the apps again, or should the restore replace all the apps?
The restore should put things back like they were, at least that has been my experience.
For it to take this long is not normal, it should take no more than 1 hour, tops.
hi, I just spent time on the phone with apple, I'm covered under warranty so they are providing me with support. Please close this case and refund the paypal, as they are supporting this now.
I would think that there is 1, a problem with the new iPod, 2 a problem with your iTunes, 3 a problem with the backup.Apple - Support - iTunes
That Apple site will help with trouble shooting iTunes/iPod issues.
thye have me reinstalling itunes, they also gave me an article if the backup is bad. The backup finally did complete 5-1/2 hours later.
Now I do recommend reinstalling iTunes, as per the instructions from Apple.
You might also want to run any maintenance utilities that you have for your Windows machine, it may be that you have some components that are not playing nice with each other.
Make certain that you have your entire music library backed up before you reinstall iTunes. I know how it works on the Mac and if you are using a Mac I would have no problem telling you to go ahead. Windows on the other hand does things differently, so please make sure that you have your music library saved to an external source.