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robgranholm, Mac Genius
Category: Mac
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Experience:  2 Years at Apple, Current IT Administrator and Small Business Owner. Loves to help.
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Ive installed my MagicJack on my 2.16 GHzIntelCore2 Duo Mac

Resolved Question:

I've installed my MagicJack on my 2.16 GHzIntelCore2 Duo Mac with OS10.4.11. The large registration panel just flshes on & off , not allowing me to register. When the number/dialpadcomes up there is no phone number notedat the top of the panel,only XXX-XXX-XXXX.
Submitted: 4 years ago.
Category: Mac
Expert:  robgranholm replied 4 years ago.
Hi, this sounds like a strange issue. Please let me know if you can perform these steps and what happens when trying them.

1. Re-start your Mac and make sure you have an active Internet connection.

2. Plug your magicJack into your Mac.

Note: On Mac Mini or other macs, do NOT use the USB port on the keyboard.
Your magicJack needs to be plugged into the port on your computer or into a powered USB hub.

3. Mac OS will recognize your magicJack device and mount its drives. Two drive icons will appear on your desktop.

4. Depending on the OS version and settings, a window may open with the instructions to run magicJack by clicking the magicJack icon. If it does not open, please double-click the mounted “magicJack” drive.

5. In the displayed window, double-click the large magicJack icon.

 

The program should open up and function normally. Your account may be disabled, have you contact Magic Jack?

Customer: replied 4 years ago.
I've got it running. Thanks, though.
Expert:  robgranholm replied 4 years ago.
Great! did that do the trick? I'm confused.
robgranholm, Mac Genius
Category: Mac
Satisfied Customers: 689
Experience: 2 Years at Apple, Current IT Administrator and Small Business Owner. Loves to help.
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