Just to clarify, you are able to send/receive emails fine in Entourage when you are anywhere but at home. Is this correct?
That is correct. I can actually send, but it doesn't show up sent.
Interesting. Sounds like something is weird with your DNS. Are you at home now?
Yes. At home now...
luminoideas.com is hosted at Rackspace. I own the URL.
Sorry, the email address is hidden for security purposes. Is your email address at luminoideas.com?
Let me look up your email settings real quick. Be right with you.
Sorry for the delay. Can you please open up Entourage, use the Tools menu and choose Account Settings?
In the window that appears, open your account.
Can you please tell me what you have for POP Server and SMTP Server?
IMAP Server: imap.emailsrvr.com
SMTP Server: imap.emailsrvr.com
Ok, under the IMAP server, can you please click the button for Advanced Receiving Options and let me know what is checked and set in this little window?
only one check is...
SMTP require authentication.
Use same settings as receiving email servers (sub-bullet)
That is under Advanced Sending Options. Above that button there should be a similar button for Advanced Receiving Options.
Nothing is checked
Let's try something.
One sec, just referencing my Entourage
Try checking the box that this server requires a secure connection (SSL) and check the box to override the port and put in 993
Save these settings, use the Tools menu and choose Send/Receive
Ok...trying to test, but it didn't want to keep the 993...the box keeps getting unchecked after I check it. I am going to try to send email from gmail to luminoideas.com
cool...it works. It does say encrypted but not secure...
but it works
Should be secure as that is the SSL port
OK. thanks. have a good night.