Hello Eric, my name is Dan.
Can you tell me what type of map you are using? The MacBook, MacBook Pro, iMac?
You've changed out the mouse and keyboard from what to what?
another mac keeeyboard and a none apple wireless moouse
Okay, the first thing to do to solve this problem is to reset the PRAM. Restart then press and hold these 4 keys down, 'Option', 'Command(Apple)', 'R' and 'P' keys, keep them down until you hear 4 startup chimes then let go.
This resets all of the system busses, USB, Optical drive, Firewire, display etc. please make sure that you hear 4 start up chimes.
If that doesn't do the job then we will do something else.
Ahh I reemeberr doing this before. I have to go to wwwwwork now. please contact me by email.
I will try this when I get back home!
I tried resetting the pram wwwwwhen I got hoome from wwork tto no avail. What is the next step?
As you can see we had an issue with Chat yesterday.
The next thing we're going to do is called a SafeBoot.
For a Safe Boot restart, and before the first chime press and hold the 'Shift' key, until you see the Apple logo and the spinning gear appear, then let go.
When you reach the login screen, it will say in red on the login window SafeBoot, login and give it a few more minutes to finish loading.
This will take much longer than usual to boot or load up. So please be patient, I have seen it takes up to 20 minutes for this to work.
Once it has finished try opening files like you want to. And let me know the results.
I checked the disk and found some problems so I started it up with the Mac X disc and repaired it but still no go. I'll now try the soft boot