How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Mike Your Own Question

Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 6591
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
25267123
Type Your Mac Question Here...
Mike is online now
A new question is answered every 9 seconds

Black Screen

Resolved Question:

Hi!

I had a problem for about a month now. When I´m rendering in After Effects or Cinema 4D it will render normally for about 10-15 mins then my screen gets black and I can´t
wake it up, so I have to a forced shut down. I have done memtest , diskwarrior, I reset PRAM, I have done extended Hardware test and everything seems to be ok.
Any ideas I´m frustraded?
Thomas
Submitted: 4 years ago.
Category: Mac
Customer: replied 4 years ago.
Relist: No answer yet.
Expert:  Mike replied 4 years ago.
Shut down the computer.
  • Unplug the computer's power cord.
  • Press and hold the power button for 5 seconds.
  • Release the power button.
  • Attach the computers power cable.
  • Press the power button to turn on the computer.
Customer: replied 4 years ago.
Hi!

I just did what you said, and I have done it before with no result.
This time I got a kernel panic after about 20min. The report is further down.
The other day I borrowed a another graphic card from work, and exchanged mine.
The new one worked without any problem, 1,5hour rendering without crash, so I guess I have a problem with my gfx card. I´m just worried that if I´m buying a new one and put that in it just will work for a short period of time and then crash. Is a bad gfx card giving these shutdowns with the screen going black and no respons from the keyboard or the mouse not even the eject button works on the keyboard, and to me that doesn´t sound like a crashing graphic card, but I don´t now, do you?

Best Regards XXXXX

Interval Since Last Panic Report: 77871 sec
Panics Since Last Report: 4
Anonymous UUID: 647C570B-59AB-4CB0-A10F-A4A649A0202D

Thu May 6 17:03:03 2010
panic(cpu 0 caller 0x12d4e8b): "Uncorrectable Fbd memory error detected. FERR_NF = 0x00000020 , NERR_NF == 0x02000021\n"@/SourceCache/AppleMCEDriver/AppleMCEDriver-119.4.0/AppleMCEDriver.cpp:947
Backtrace (CPU 0), Frame : Return Address (4 potential args on stack)
0x10bc88 : 0x21b449 (0x5ce420 0x10bcbc 0x2238a5 0x0)
0x10bcd8 : 0x12d4e8b (0x12d590c 0x20 0x2000021 0x8100a4)
0x10bd48 : 0x12d515d (0xbb57700 0xbb57700 0x2 0x820044)
0x10bdc8 : 0xfa8398 (0xbb57700 0x0 0xb108e00 0x0)
0x10bdf8 : 0xfa775d (0xb0f9700 0x0 0x0 0x1c)
0x10be18 : 0xfb5b8e (0x1c 0x10be88 0x8 0xfb32d7)
0x10be48 : 0xfb5d6c (0xb0f7d1c 0x17 0xb0f9a4a 0xb0bf000)
0x10bea8 : 0xfbd524 (0xafe2a08 0x1 0xb 0x6)
0x10bec8 : 0x55ee47 (0xafe2a08 0x0 0xaf65d80 0x0)
0x10bef8 : 0xffd5bb (0xb0f9780 0x0 0xb0f9780 0x0)
0x10bf28 : 0xf9b073 (0xb0f0700 0x0 0x0 0x49)
0x10bf48 : 0xfa6365 (0x49 0x1 0x10bf88 0x2af626)
0x10bf68 : 0x573234 (0xb0e6780 0x0 0xb0f9f00 0x49)
0x10bf88 : 0x2a804f (0x49 0xe1b2b84 0x10bfe8 0x298ce9)
0x10bfd8 : 0x29eb5e (0xe1b2b84 0x29f920 0x0 0x29f97b)
Kernel Extensions in backtrace (with dependencies):
com.apple.driver.AppleMCEDriver(1.1.9)@0x12d1000->0x12d6fff
dependency: com.apple.iokit.IOACPIFamily(1.3.0)@0x965000
com.apple.driver.AppleAPIC(1.4)@0xffc000->0xffefff
com.apple.driver.AppleACPIPlatform(1.3.2)@0xf99000->0xfd9fff
dependency: com.apple.iokit.IOACPIFamily(1.3.0)@0x965000
dependency: com.apple.iokit.IOPCIFamily(2.6)@0x979000

BSD process name corresponding to current thread: CINEMA 4D

Mac OS version:
10D573

Kernel version:
Darwin Kernel Version 10.3.0: Fri Feb 26 11:58:09 PST 2010; root:xnu-1504.3.12~1/RELEASE_I386
System model name: MacPro3,1 (Mac-F42C88C8)

System uptime in nanoseconds: 1508708122667
unloaded kexts:
com.apple.driver.AppleFileSystemDriver 2.0 (addr 0x10dd000, size 0x12288) - last unloaded 160629379716
loaded kexts:
com.regularrateandrhythm.driver.RowmoteIREmu 1.0 - last loaded 100602738829
com.paceap.kext.pacesupport.snowleopard 5.7.2
com.bresink.driver.BRESINKx86Monitoring 7.0
com.rogueamoeba.hermes 2.0.2
com.vara.driver.VaraAudio 1.0.2
com.Cycling74.driver.Soundflower 1.5.1
com.digidesign.iokit.DigiIO 8.0.1f1
com.digidesign.iokit.DigiDal 8.0.1f1
at.obdev.nke.LittleSnitch 2.2.05
com.apple.driver.AppleHWSensor 1.9.3d0
com.apple.filesystems.autofs 2.1. 0
com.apple.driver.AppleUpstreamUserClient 3.3.2
com.apple.driver.AppleHDA 1.8.4fc3
com.apple.GeForce 6.1.0
com.apple.driver.AudioAUUC 1.4
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AudioIPCDriver 1.1.2
com.apple.driver.AppleMCEDriver 1.1.9
com.apple.driver.AppleIntelPenrynProfile 17
com.apple.driver.ACPI_SMC_PlatformPlugin 4.1.1d0
com.apple.driver.AppleLPC 1.4.11
com.apple.iokit.SCSITaskUserClient 2.6.2
com.apple.BootCache 31
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.iokit.IOAHCIBlockStorage 1.6.1
com.apple.driver.AppleIntel8254XEthernet 2.1.1b7
com.apple.driver.AppleFWOHCI 4.5.7
com.apple.driver.AppleUSBHub 3.9.6
com.apple.driver.AppleAHCIPort 2.1.1
com.apple.driver.AppleIntelPIIXATA 2.5.1
com.apple.driver.AirPortBrcm43xx 422.91.27
com.apple.driver.AppleEFINVRAM 1.3.0
com.apple.driver.AppleUSBEHCI 3.9.6
com.apple.driver.AppleUSBUHCI 3.9.6
com.apple.driver.AppleACPIButtons 1.3.2
com.apple.driver.AppleRTC 1.3.1
com.apple.driver.AppleHPET 1.5
com.apple.driver.AppleSMBIOS 1.5
com.apple.driver.AppleACPIEC 1.3.2
com.apple.driver.AppleAPIC 1.4
com.apple.driver.AppleIntelCPUPowerManagementClient 104.3.0
com.apple.security.sandbox 0
com.apple.security.quarantine 0
com.apple.nke.applicationfirewall 2.1.11
com.apple.driver.AppleIntelCPUPowerManagement 104.3.0
com.apple.driver.AppleHIDKeyboard 1.2.0a3
com.apple.driver.AppleBluetoothHIDMouse 1.4.0d7
com.apple.driver.AppleHIDMouse 1.4.0d7
com.apple.driver.IOBluetoothHIDDriver 2.3.1f4
com.apple.driver.AppleProfileReadCounterAction 17
com.apple.driver.DspFuncLib 1.8.4fc3
com.apple.driver.AppleProfileTimestampAction 10
com.apple.driver.AppleProfileThreadInfoAction 14
com.apple.driver.AppleProfileRegisterStateAction 10
com.apple.driver.AppleProfileKEventAction 10
com.apple.driver.AppleProfileCallstackAction 20
com.apple.nvidia.nv50hal 6.1.0
com.apple.NVDAResman 6.1.0
com.apple.iokit.IONDRVSupport 2.1
com.apple.iokit.IOFireWireIP 2.0.3
com.apple.iokit.IOSurface 74.0
com.apple.iokit.IOBluetoothSerialManager 2.3.1f4
com.apple.iokit.IOSerialFamily 10.0.3
com.apple.iokit.IOAudioFamily 1.7.6fc2
com.apple.kext.OSvKernDSPLib 1.3
com.apple.driver.AppleHDAController 1.8.4fc3
com.apple.iokit.IOGraphicsFamily 2.1
com.apple.iokit.IOHDAFamily 1.8.4fc3
com.apple.iokit.AppleProfileFamily 41
com.apple.driver.IOPlatformPluginFamily 4.1.1d0
com.apple.driver.AppleSMC 3.0.1d2
com.apple.driver.CSRUSBBluetoothHCIController 2.3.1f4
com.apple.driver.AppleUSBMergeNub 3.9.6
com.apple.driver.AppleUSBBluetoothHCIController 2.3.1f4
com.apple.iokit.IOBluetoothFamily 2.3.1f4
com.apple.driver.AppleUSBComposite 3.9.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 2.6.2
com.apple.iokit.IOBDStorageFamily 1.6
com.apple.iokit.IODVDStorageFamily 1.6
com.apple.iokit.IOCDStorageFamily 1.6
com.apple.driver.XsanFilter 402.1
com.apple.iokit.IOATAPIProtocolTransport 2.5.1
com.apple.iokit.IOSCSIArchitectureModelFamily 2.6.2
com.apple.iokit.IOFireWireFamily 4.2.6
com.apple.iokit.IOUSBUserClient 3.9.6
com.apple.iokit.IOAHCIFamily 2.0.3
com.apple.iokit.IOATAFamily 2.5.1
com.apple.iokit.IO80211Family 310.6
com.apple.iokit.IONetworkingFamily 1.9
com.apple.iokit.IOUSBFamily 3.9.6
com.apple.driver.AppleEFIRuntime 1.3.0
com.apple.iokit.IOHIDFamily 1.6.2
com.apple.iokit.IOSMBusFamily 1.1
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 6
com.apple.driver.DiskImages 283
com.apple.iokit.IOStorageFamily 1.6
com.apple.driver.AppleACPIPlatform 1.3.2
com.apple.iokit.IOPCIFamily 2.6
com.apple.iokit.IOACPIFamily 1.3.0
Expert:  Mike replied 4 years ago.
Its possible that the application preferences have been corrupted. To reset them hold down the Command + Shift + Option keys as your launch After Effects. What is your hard drive configuration?
Customer: replied 4 years ago.
The problem I had is most frequent in Cinema 4D, I had only one crash in AE.
I tried to reinstall Cinema 4D but when I do i get "installation failure" but the software runs despite
the failed installation, but crashes during render.
My hard drive is Mac OS Extended

This is installation report.

Process: MAXON Installer [247]
Path: /Volumes/Installation/bin/MAXON Installer.app/Contents/MacOS/MAXON Installer
Identifier: net.maxon.cinema4d
Version: 11.5 (11.5)
Code Type: X86 (Native)
Parent Process: ??? [1]

Date/Time: 2010-05-07 22:41:57.455 +0200
OS Version: Mac OS X 10.6.3 (10D573)
Report Version: 6

Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x000000008fa77705
Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 com.apple.CoreFoundation 0x98c33af5 CFEqual + 53
1 com.apple.CoreFoundation 0x98c4b1d1 __CFBasicHashStandardCallback + 353
2 com.apple.CoreFoundation 0x98c380c9 ___CFBasicHashFindBucket1 + 537
3 com.apple.CoreFoundation 0x98c4025c CFBasicHashFindBucket + 252
4 com.apple.CoreFoundation 0x98c40123 CFDictionaryGetValue + 131
5 com.apple.CoreFoundation 0x98c6b66b __CFXPreferencesGetSearchListForBundleID + 43
6 com.apple.CoreFoundation 0x98c6b5b5 CFPreferencesCopyAppValue + 53
7 com.apple.Foundation 0x9540009e -[NSUserDefaults(NSUserDefaults) objectForKey:] + 36
8 com.apple.AppKit 0x900aeafd -[NSApplication(NSWindowCache) _setVisibleInCache:forWindow:] + 365
9 com.apple.AppKit 0x900adb28 -[NSWindow _reallyDoOrderWindow:relativeTo:findKey:forCounter:force:isModal:] + 3550
10 com.apple.AppKit 0x900acce9 -[NSWindow orderWindow:relativeTo:] + 105
11 com.apple.AppKit 0x90135ba5 -[NSWindow orderOut:] + 50
12 net.maxon.cinema4d 0x00cec809 MDisposeWindow(OSWindow*) + 57
13 net.maxon.cinema4d 0x003b020f GeWinEnd() + 111
14 net.maxon.cinema4d 0x00572ebc FreeModules(long, long) + 460
15 net.maxon.cinema4d 0x001a371b ProgEnd() + 987
16 net.maxon.cinema4d 0x00cf1244 old_quit() + 84
17 com.apple.Foundation 0x9540c1cb _nsnote_callback + 176
18 com.apple.CoreFoundation 0x98c813f9 __CFXNotificationPost + 905
19 com.apple.CoreFoundation 0x98c80e2a _CFXNotificationPostNotification + 186
20 com.apple.Foundation 0x95401098 -[NSNotificationCenter postNotificationName:object:userInfo:] + 128
21 com.apple.Foundation 0x9540e475 -[NSNotificationCenter postNotificationName:object:] + 56
22 com.apple.AppKit 0x902eeb6b -[NSApplication terminate:] + 713
23 net.maxon.cinema4d 0x00cf1f21 MacTimerHandler() + 273
24 com.apple.Foundation 0x9543a970 __NSFireTimer + 141
25 com.apple.CoreFoundation 0x98c6476b __CFRunLoopRun + 8059
26 com.apple.CoreFoundation 0x98c620f4 CFRunLoopRunSpecific + 452
27 com.apple.CoreFoundation 0x98c61f21 CFRunLoopRunInMode + 97
28 com.apple.HIToolbox 0x96b0b0fc RunCurrentEventLoopInMode + 392
29 com.apple.HIToolbox 0x96b0aded ReceiveNextEventCommon + 158
30 com.apple.HIToolbox 0x96b0ad36 BlockUntilNextEventMatchingListInMode + 81
31 com.apple.AppKit 0x900b6135 _DPSNextEvent + 847
32 com.apple.AppKit 0x900b5976 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 156
33 com.apple.AppKit 0x90077bef -[NSApplication run] + 821
34 net.maxon.cinema4d 0x00cf373f main + 2671
35 net.maxon.cinema4d 0x00002c3b _start + 209
36 net.maxon.cinema4d 0x00002b69 start + 41

Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x93b0bb42 kevent + 10
1 libSystem.B.dylib 0x93b0c25c _dispatch_mgr_invoke + 215
2 libSystem.B.dylib 0x93b0b719 _dispatch_queue_invoke + 163
3 libSystem.B.dylib 0x93b0b4be _dispatch_worker_thread2 + 240
4 libSystem.B.dylib 0x93b0af41 _pthread_wqthread + 390
5 libSystem.B.dylib 0x93b0ad86 start_wqthread + 30

Thread 2:
0 libSystem.B.dylib 0x93ae52fa mach_msg_trap + 10
1 libSystem.B.dylib 0x93ae5a67 mach_msg + 68
2 net.maxon.cinema4d 0x00540910 MacOSException::PortListener(void*) + 128
3 libSystem.B.dylib 0x93b12a19 _pthread_start + 345
4 libSystem.B.dylib 0x93b1289e thread_start + 34

Thread 3: JavaScriptCore: FastMalloc scavenger
0 libSystem.B.dylib 0x93b13262 __semwait_signal + 10
1 libSystem.B.dylib 0x93b12f1e _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x93b14bb8 pthread_cond_wait$UNIX2003 + 73
3 com.apple.JavaScriptCore 0x949683e6 WTF::TCMalloc_PageHeap::scavengerThread() + 614
4 libSystem.B.dylib 0x93b1289e thread_start + 34

Thread 4:
0 libSystem.B.dylib 0x93b0abd2 __workq_kernreturn + 10
1 libSystem.B.dylib 0x93b0b168 _pthread_wqthread + 941
2 libSystem.B.dylib 0x93b0ad86 start_wqthread + 30

Thread 5:
0 libSystem.B.dylib 0x93ae52fa mach_msg_trap + 10
1 libSystem.B.dylib 0x93ae5a67 mach_msg + 68
2 com.apple.CoreFoundation 0x98c6300f __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x98c620f4 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x98c61f21 CFRunLoopRunInMode + 97
5 com.apple.Foundation 0x95445434 +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 329
6 com.apple.Foundation 0x9540c8dc -[NSThread main] + 45
7 com.apple.Foundation 0x9540c88c __NSThread__main__ + 1499
8 libSystem.B.dylib 0x93b12a19 _pthread_start + 345
9 libSystem.B.dylib 0x93b1289e thread_start + 34

Thread 6:
0 libSystem.B.dylib 0x93b04286 select$DARWIN_EXTSN + 10
1 com.apple.CoreFoundation 0x98ca282d __CFSocketManager + 1085
2 libSystem.B.dylib 0x93b12a19 _pthread_start + 345
3 libSystem.B.dylib 0x93b1289e thread_start + 34

Thread 7:
0 libSystem.B.dylib 0x93b0abd2 __workq_kernreturn + 10
1 libSystem.B.dylib 0x93b0b168 _pthread_wqthread + 941
2 libSystem.B.dylib 0x93b0ad86 start_wqthread + 30

Thread 8:
0 libSystem.B.dylib 0x93b0abd2 __workq_kernreturn + 10
1 libSystem.B.dylib 0x93b0b168 _pthread_wqthread + 941
2 libSystem.B.dylib 0x93b0ad86 start_wqthread + 30

Thread 9:
0 libSystem.B.dylib 0x93b0abd2 __workq_kernreturn + 10
1 libSystem.B.dylib 0x93b0b168 _pthread_wqthread + 941
2 libSystem.B.dylib 0x93b0ad86 start_wqthread + 30

Thread 10:
0 libSystem.B.dylib 0x93ae540e mach_wait_until + 10
1 libSystem.B.dylib 0x93b6c8d5 nanosleep + 345
2 libSystem.B.dylib 0x93b6c776 usleep + 61
3 net.maxon.cinema4d 0x00cf09a2 SelfDestroyThread(void*) + 178
4 libSystem.B.dylib 0x93b12a19 _pthread_start + 345
5 libSystem.B.dylib 0x93b1289e thread_start + 34

Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000001 ebx: 0x98c33ad4 ecx: 0x8fa77700 edx: 0x0100a430
edi: 0x0100b600 esi: 0x8fa77700 ebp: 0xbfffe398 esp: 0xbfffe350
ss: 0x0000001f efl: 0x00010286 eip: 0x98c33af5 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x8fa77705

Binary Images:
0x1000 - 0xdbffff +net.maxon.cinema4d 11.5 (11.5) /Volumes/Installation/bin/MAXON Installer.app/Contents/MacOS/MAXON Installer
0x1250000 - 0x125cff7 +com.rogueamoeba.audio_hijack_server.hermes 2.2.6 (2.2.6) /usr/local/hermes/modules/Instant Hijack Server.hermesmodule/Contents/MacOS/Instant Hijack Server
0x12f5000 - 0x12f7ff3 com.apple.LiveType.component 2.1.4 (2.1.4) /Library/QuickTime/LiveType.component/Contents/MacOS/LiveType
0x16ea000 - 0x174efe2 com.apple.LiveType.framework 2.1.4 (2.1.4) /Library/Application Support/ProApps/SharedA/Frameworks/LiveType.framework/Versions/A/LiveType
0x176e000 - 0x17c3fdf +com.DivXInc.DivXDecoder 6.8.3.5 (6.8.3.5) /Library/QuickTime/DivX Decoder.component/Contents/MacOS/DivX Decoder
0x17f1000 - 0x17f4ff3 +com.divx.divxtoolkit 1.0 (1.0) /Library/Frameworks/DivX Toolkit.framework/Versions/A/DivX Toolkit
0x2e3d000 - 0x2e83ffb com.apple.motion.component 1.0 (726) /Library/QuickTime/Motion.component/Contents/MacOS/Motion
0x2e89000 - 0x2e8bff7 Motion 726.0.0 (compatibility 1.0.0) /Library/Frameworks/Motion.framework/Versions/A/Motion
0x2e91000 - 0x2f2eff8 com.apple.procore.framework 4.0.2 (757) /Library/Application Support/ProApps/SharedA/Frameworks/ProCore.framework/Versions/A/ProCore
0x8fe00000 - 0x8fe4162b dyld 132.1 (???) /usr/lib/dyld
0x90003000 - 0x9006dfe7 libstdc++.6.dylib 7.9.0 (compatibility 7.0.0) /usr/lib/libstdc++.6.dylib
0x9006e000 - 0x9094dff7 com.apple.AppKit 6.6.5 (1038.29) /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x9094e000 - 0x9097fff7 libGLImage.dylib ??? (???) /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dylib
0x90980000 - 0x909e1fe7 com.apple.CoreText 3.1.0 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreText.framework/Versions/A/CoreText
0x90bd6000 - 0x90c7fff7 com.apple.CFNetwork 454.9.4 (454.9.4) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
0x90cdd000 - 0x90d1bff7 com.apple.CoreMedia 0.484.5 (484.5) /System/Library/PrivateFrameworks/CoreMedia.framework/Versions/A/CoreMedia
0x90d5d000 - 0x90d98feb libFontRegistry.dylib ??? (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/Resources/libFontRegistry.dylib
0x90e2f000 - 0x90eb1ffb SecurityFoundation 36840.0.0 (compatibility 1.0.0) /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoundation
0x910c2000 - 0x910c4ff7 com.apple.securityhi 4.0 (36638) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.framework/Versions/A/SecurityHI
0x9113c000 - 0x911abff7 libvMisc.dylib 268.0.1 (compatibility 1.0.0) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libvMisc.dylib
0x911ac000 - 0x911f0fe7 com.apple.Metadata 10.6.3 (507.8) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Metadata
0x911f1000 - 0x91262ff7 com.apple.AppleVAFramework 4.8.11 (4.8.11) /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA
0x9176a000 - 0x9178eff7 libJPEG.dylib ??? (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x9178f000 - 0x91aabfe7 com.apple.RawCamera.bundle 2.3.2 (516) /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
0x91aac000 - 0x91ab7ff7 libGL.dylib ??? (???) /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x91ab8000 - 0x91adefff com.apple.DictionaryServices 1.1.1 (1.1.1) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/DictionaryServices.framework/Versions/A/DictionaryServices
0x91ce6000 - 0x91cf4ff7 com.apple.opengl 1.6.7 (1.6.7) /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x91e2b000 - 0x91e3bff7 libsasl2.2.dylib 3.15.0 (compatibility 3.0.0) /usr/lib/libsasl2.2.dylib
0x91e3c000 - 0x91e50ffb com.apple.speech.synthesis.framework 3.10.35 (3.10.35) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x91e8a000 - 0x92679537 com.apple.CoreGraphics 1.543.33 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics
0x9267a000 - 0x9299afeb com.apple.CoreServices.CarbonCore 861.6 (861.6) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore
0x929a3000 - 0x929a3ff7 com.apple.vecLib 3.6 (vecLib 3.6) /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x929a4000 - 0x92a41fe3 com.apple.LaunchServices 362.1 (362.1) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchServices.framework/Versions/A/LaunchServices
0x92a42000 - 0x92da9ff7 com.apple.QuartzCore 1.6.1 (227.18) /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x92ead000 - 0x92eb8ff7 libCSync.A.dylib 543.33.0 (compatibility 64.0.0) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x92ec1000 - 0x92ec5ff7 libGIF.dylib ??? (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x92f21000 - 0x92f25ff7 IOSurface ??? (???) /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x92f26000 - 0x93027fe7 libxml2.2.dylib 10.3.0 (compatibility 10.0.0) /usr/lib/libxml2.2.dylib
0x93028000 - 0x93079ff7 com.apple.HIServices 1.8.0 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/HIServices.framework/Versions/A/HIServices
0x93191000 - 0x93247fff libFontParser.dylib ??? (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/Resources/libFontParser.dylib
0x93248000 - 0x93254ff7 libkxld.dylib ??? (???) /usr/lib/system/libkxld.dylib
0x93277000 - 0x9335bff7 com.apple.WebKit 6531.22 (6531.22.7) /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x9335c000 - 0x9335cff7 com.apple.Carbon 150 (152) /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x9335d000 - 0x9340bff3 com.apple.ink.framework 1.3.3 (107) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework/Versions/A/Ink
0x9340c000 - 0x93421fff com.apple.ImageCapture 6.0 (6.0) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture.framework/Versions/A/ImageCapture
0x93422000 - 0x9344aff7 libxslt.1.dylib 3.24.0 (compatibility 3.0.0) /usr/lib/libxslt.1.dylib
0x934d0000 - 0x93550feb com.apple.SearchKit 1.3.0 (1.3.0) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchKit.framework/Versions/A/SearchKit
0x93586000 - 0x93587ff7 com.apple.TrustEvaluationAgent 1.1 (1) /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/TrustEvaluationAgent
0x93588000 - 0x9399eff7 libBLAS.dylib 219.0.0 (compatibility 1.0.0) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libBLAS.dylib
0x9399f000 - 0x93ae1fe3 com.apple.QTKit 7.6.6 (1729) /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit
0x93ae2000 - 0x93ae3ff7 com.apple.audio.units.AudioUnit 1.6.3 (1.6.3) /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x93ae4000 - 0x93c89feb libSystem.B.dylib 125.0.1 (compatibility 1.0.0) /usr/lib/libSystem.B.dylib
0x93cca000 - 0x93d7aff3 com.apple.ColorSync 4.6.3 (4.6.3) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSync.framework/Versions/A/ColorSync
0x93f78000 - 0x94042fef com.apple.CoreServices.OSServices 357 (357) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServices.framework/Versions/A/OSServices
0x94043000 - 0x940fcfe7 libsqlite3.dylib 9.6.0 (compatibility 9.0.0) /usr/lib/libsqlite3.dylib
0x940fd000 - 0x94140ff7 libGLU.dylib ??? (???) /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x94192000 - 0x94195ffb com.apple.help 1.3.1 (41) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framework/Versions/A/Help
0x94196000 - 0x941daff3 com.apple.coreui 2 (114) /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x94214000 - 0x9421efe7 com.apple.audio.SoundManager 3.9.3 (3.9.3) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.framework/Versions/A/CarbonSound
0x94230000 - 0x9427dfeb com.apple.DirectoryService.PasswordServerFramework 6.0 (6.0) /System/Library/PrivateFrameworks/PasswordServer.framework/Versions/A/PasswordServer
0x9427e000 - 0x94290ff7 com.apple.MultitouchSupport.framework 204.12.1 (204.12.1) /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/MultitouchSupport
0x942b2000 - 0x942b4ff7 libRadiance.dylib ??? (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x942b5000 - 0x942c9fe7 libbsm.0.dylib ??? (???) /usr/lib/libbsm.0.dylib
0x942ed000 - 0x9432aff7 com.apple.SystemConfiguration 1.10.2 (1.10.2) /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfiguration
0x94355000 - 0x94481fff com.apple.audio.toolbox.AudioToolbox 1.6.3 (1.6.3) /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x94482000 - 0x9449efe3 com.apple.openscripting 1.3.1 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting.framework/Versions/A/OpenScripting
0x94514000 - 0x94517ff7 libCGXType.A.dylib 543.33.0 (compatibility 64.0.0) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGXType.A.dylib
0x946c1000 - 0x946c1ff7 com.apple.ApplicationServices 38 (38) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ApplicationServices
0x946c2000 - 0x9476ffe7 libobjc.A.dylib 227.0.0 (compatibility 1.0.0) /usr/lib/libobjc.A.dylib
0x94846000 - 0x949e4feb com.apple.JavaScriptCore 6531.22 (6531.22.5) /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
0x949e5000 - 0x949e5ff7 com.apple.CoreServices 44 (44) /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x949e6000 - 0x949e9ff7 libCoreVMClient.dylib ??? (???) /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClient.dylib
0x949ea000 - 0x949eaff7 com.apple.Cocoa 6.6 (???) /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x949eb000 - 0x94a93ffb com.apple.QD 3.35 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/QD.framework/Versions/A/QD
0x94a94000 - 0x94bc2fe7 com.apple.CoreData 102.1 (251) /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x94bc3000 - 0x94bc3ff7 com.apple.Accelerate.vecLib 3.6 (vecLib 3.6) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/vecLib
0x94bc4000 - 0x94bcdff7 com.apple.DiskArbitration 2.3 (2.3) /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x94bce000 - 0x94bd1fe7 libmathCommon.A.dylib 315.0.0 (compatibility 1.0.0) /usr/lib/system/libmathCommon.A.dylib
0x94bd2000 - 0x94cc4ff7 libcrypto.0.9.8.dylib 0.9.8 (compatibility 0.9.8) /usr/lib/libcrypto.0.9.8.dylib
0x94cf1000 - 0x94cf7fff com.apple.CommonPanels 1.2.4 (91) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels.framework/Versions/A/CommonPanels
0x94e07000 - 0x94f89fe7 libicucore.A.dylib 40.0.0 (compatibility 1.0.0) /usr/lib/libicucore.A.dylib
0x94fd3000 - 0x95153feb com.apple.MediaToolbox 0.484.5 (484.5) /System/Library/PrivateFrameworks/MediaToolbox.framework/Versions/A/MediaToolbox
0x95154000 - 0x95195ff7 libRIP.A.dylib 543.33.0 (compatibility 64.0.0) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x95196000 - 0x9519dff7 com.apple.agl 3.0.12 (AGL-3.0.12) /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x951e4000 - 0x953a0ff3 com.apple.ImageIO.framework 3.0.2 (3.0.1) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/ImageIO
0x953a1000 - 0x953bcff7 libPng.dylib ??? (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
0x953bd000 - 0x953eeff3 libTrueTypeScaler.dylib ??? (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/Resources/libTrueTypeScaler.dylib
0x953f6000 - 0x95666ffb com.apple.Foundation 6.6.2 (751.21) /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x956ed000 - 0x959e6fef com.apple.QuickTime 7.6.6 (1729) /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
0x959e7000 - 0x95ac4ff7 com.apple.vImage 4.0 (4.0) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.framework/Versions/A/vImage
0x95ac5000 - 0x95b75fe3 com.apple.QuickTimeImporters.component 7.6.6 (1729) /System/Library/QuickTime/QuickTimeImporters.component/Contents/MacOS/QuickTimeImporters
0x95b84000 - 0x96ad5fe7 com.apple.QuickTimeComponents.component 7.6.6 (1729) /System/Library/QuickTime/QuickTimeComponents.component/Contents/MacOS/QuickTimeComponents
0x96ad6000 - 0x96dfafef com.apple.HIToolbox 1.6.2 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
0x96f43000 - 0x97378ff7 libLAPACK.dylib 219.0.0 (compatibility 1.0.0) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libLAPACK.dylib
0x97379000 - 0x973aeff7 libcups.2.dylib 2.8.0 (compatibility 2.0.0) /usr/lib/libcups.2.dylib
0x975a5000 - 0x97dd8fe7 com.apple.WebCore 6531.22 (6531.22.7) /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.framework/Versions/A/WebCore
0x97dd9000 - 0x97df1ff7 com.apple.CFOpenDirectory 10.6 (10.6) /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpenDirectory.framework/Versions/A/CFOpenDirectory
0x97df2000 - 0x97e03ff7 com.apple.LangAnalysis 1.6.6 (1.6.6) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/LangAnalysis.framework/Versions/A/LangAnalysis
0x97e2f000 - 0x97e39ffb com.apple.speech.recognition.framework 3.11.1 (3.11.1) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecognition.framework/Versions/A/SpeechRecognition
0x97e3a000 - 0x97e5cfef com.apple.DirectoryService.Framework 3.6 (621.3) /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryService
0x97f30000 - 0x97fc8fe7 edu.mit.Kerberos 6.5.9 (6.5.9) /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x97fd4000 - 0x98016ff7 libvDSP.dylib 268.0.1 (compatibility 1.0.0) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libvDSP.dylib
0x9802b000 - 0x9802fff7 libGFXShared.dylib ??? (???) /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.dylib
0x98043000 - 0x980bdfef com.apple.audio.CoreAudio 3.2.2 (3.2.2) /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x98161000 - 0x981b1ff7 com.apple.framework.familycontrols 2.0.1 (2010) /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyControls
0x981b2000 - 0x981b2ff7 com.apple.Accelerate 1.6 (Accelerate 1.6) /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x981b3000 - 0x981b3ff7 liblangid.dylib ??? (???) /usr/lib/liblangid.dylib
0x981b4000 - 0x981faff7 libauto.dylib ??? (???) /usr/lib/libauto.dylib
0x981fb000 - 0x98307ff7 libGLProgrammability.dylib ??? (???) /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgrammability.dylib
0x983aa000 - 0x983b7ff7 com.apple.NetFS 3.2.1 (3.2.1) /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x983bf000 - 0x983e0fe7 com.apple.opencl 12.1 (12.1) /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x983e1000 - 0x984bcfe7 com.apple.DesktopServices 1.5.5 (1.5.5) /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopServicesPriv
0x984e9000 - 0x98584ff7 com.apple.ApplicationServices.ATS 4.2 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/ATS
0x985cc000 - 0x9865efe3 com.apple.print.framework.PrintCore 6.2 (312.5) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/PrintCore.framework/Versions/A/PrintCore
0x9865f000 - 0x9866dfe7 libz.1.dylib 1.2.3 (compatibility 1.0.0) /usr/lib/libz.1.dylib
0x9866e000 - 0x9873ffe3 ColorSyncDeprecated.dylib 4.6.0 (compatibility 1.0.0) /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ColorSync.framework/Versions/A/Resources/ColorSyncDeprecated.dylib
0x98740000 - 0x98786ffb com.apple.CoreMediaIOServices 130.0 (1035) /System/Library/PrivateFrameworks/CoreMediaIOServices.framework/Versions/A/CoreMediaIOServices
0x98787000 - 0x987e2ff7 com.apple.framework.IOKit 2.0 (???) /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x987e3000 - 0x9882cfe7 libTIFF.dylib ??? (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x9884f000 - 0x98986ff7 com.apple.CoreAUC 6.04.00 (6.04.00) /System/Library/PrivateFrameworks/CoreAUC.framework/Versions/A/CoreAUC
0x989c3000 - 0x98c25ff3 com.apple.security 6.1.1 (37594) /System/Library/Frameworks/Security.framework/Versions/A/Security
0x98c26000 - 0x98d9fffb com.apple.CoreFoundation 6.6.1 (550.19) /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x98da0000 - 0x98da5ff7 com.apple.OpenDirectory 10.6 (10.6) /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x98da6000 - 0x98de9ff7 com.apple.NavigationServices 3.5.4 (182) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationServices.framework/Versions/A/NavigationServices
0x98dea000 - 0x98e4effb com.apple.htmlrendering 72 (1.1.4) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering.framework/Versions/A/HTMLRendering
0x98ef1000 - 0x98f11fe7 libresolv.9.dylib 40.0.0 (compatibility 1.0.0) /usr/lib/libresolv.9.dylib
0x98f12000 - 0x98f30ff7 com.apple.CoreVideo 1.6.1 (45.4) /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x98f31000 - 0x993eeffb com.apple.VideoToolbox 0.484.5 (484.5) /System/Library/PrivateFrameworks/VideoToolbox.framework/Versions/A/VideoToolbox
0x9961d000 - 0x99624ff3 com.apple.print.framework.Print 6.1 (237.1) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framework/Versions/A/Print
0x99625000 - 0x99658ff7 com.apple.AE 496.4 (496.4) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.framework/Versions/A/AE
0xffff0000 - 0xffff1fff libSystem.B.dylib ??? (???) /usr/lib/libSystem.B.dylib



Expert:  Mike replied 4 years ago.
Trash the Cinema 4D folder first and empty trash and then try to reinstall it?
Customer: replied 4 years ago.
I tried to reinstall it many times and every time I get "Installation failure" but the program seems work except for the rendering. I switched graphic card again and I could render for about 1.5 hour then I had a crash as before.
Expert:  Mike replied 4 years ago.
If you trashed the Cinema 4D folder how can you still use the program? Do you have the latest update?

http://www.maxon.net/downloads/updates-co/updates/cinema-4d-r115.html

Also you may want to try taking out any non Apple Ram you installed and try it that way

Edited by Mike the MacMedic on 5/8/2010 at 10:03 PM EST
Customer: replied 4 years ago.
I trashed it and tried to reinstall Cinema 4D, and then I get this "Installation failure" message but the program seems to work anyway.
Expert:  Mike replied 4 years ago.
OK I see, so it seems to install even though you get the error. Please see my other ideas above.
Customer: replied 4 years ago.
I have latest update and I will try to check the Ram tomorrow.
Thanks!
Expert:  Mike replied 4 years ago.
OK let me know
Mike, Mac Medic
Category: Mac
Satisfied Customers: 6591
Experience: Over 20 years IT experience with Apple computers in publishing, marketing and design.
Mike and 7 other Mac Specialists are ready to help you
Customer: replied 4 years ago.
I did a second try rendering with my new gfx card from work and it crashed after 1.5 hours.
Now I´m doing a test where I have removed all extra (2* 1GB) Ram and put my old gfx card in again , and it still rendering after 2hours. I cross my fingers. Then I´ll try to reinstall Cinema 4D once again.
I´ll get back to you.

/Thomas
Customer: replied 4 years ago.
OK! I removed the original Mac Ram (2* 1GB) which left me with 4GB Ram, and now I have rendered more than 3hours and everything seems to work, so I guess I have to buy some new Ram.
But the Cinema 4D installation still fails, but I can work as normal with it so I don´t know what the problem might be.
/Thomas

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill Bill M. Schenectady, New York
< Last | Next >
  • Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill Bill M. Schenectady, New York
  • The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you! Frank Canada
  • My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed. One Happy Customer New York
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin Kernersville, NC
 
 
 

Meet The Experts:

 
 
 
  • Mike

    Mac Medic

    Satisfied Customers:

    6256
    Over 20 years IT experience with Apple computers in publishing, marketing and design.
< Last | Next >
  • http://ww2.justanswer.com/uploads/macthelife/2009-10-20_1899_mikesebaharsquare64.jpg Mike's Avatar

    Mike

    Mac Medic

    Satisfied Customers:

    6256
    Over 20 years IT experience with Apple computers in publishing, marketing and design.
  • http://ww2.justanswer.com/uploads/AS/ashiknasameen/2012-5-15_141836_final2.64x64.jpg Ashik's Avatar

    Ashik

    Mac Helper

    Satisfied Customers:

    5282
    7+ Years of Experience in troubleshooting Macs, iPhone, iPad, iPod etc
  • http://ww2.justanswer.com/uploads/DP/dpean/2012-6-6_172828_avatorme1.64x64.JPG Daniel's Avatar

    Daniel

    Mac Genius

    Satisfied Customers:

    4670
    Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.
  • http://ww2.justanswer.com/uploads/VI/vinodvmenon2005/1.64x64.jpg Vinod Menon's Avatar

    Vinod Menon

    Support Specialist

    Satisfied Customers:

    2068
    worked as a Tech support Associate for Apple products
  • http://ww2.justanswer.com/uploads/BE/beboo/2011-1-14_201648_n5063313142021801763.64x64.jpg Brandon M.'s Avatar

    Brandon M.

    Mac Support Specialist

    Satisfied Customers:

    1501
    10+ Years Mac Support as contractor and currently an IT Manager for law firm
  • http://ww2.justanswer.com/uploads/MA/MacDruid/IMG_0232.64x64.JPG John T. F.'s Avatar

    John T. F.

    Mac Druid

    Satisfied Customers:

    1408
    20+ years in the computer/Mac industry
  • http://ww2.justanswer.com/uploads/MA/MacHelpdesk/1d2d506.64x64.jpg David's Avatar

    David

    Mac Support Specialist

    Satisfied Customers:

    1236
    BSc, H.Dip, Apple Certified