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Jason Jones
Jason Jones, Mac Technician
Category: Mac
Satisfied Customers: 15849
Experience:  Several years of supporting Mac systems.
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I tried to sync my iPod Touch with iTunes 9.1 straight after

Customer Question

I tried to sync my iPod Touch with iTunes 9.1 straight after downloading it, and it timed out and then wiped everything off it. I have done a full restore, but now it won't copy anything to it. Any ideas? Since upgrading to iTunes 9 last year I have had nothing but problems, including it taking about a minute per track to sync.
Submitted: 7 years ago.
Category: Mac
Expert:  Jason Jones replied 7 years ago.
Have you considered downgrading to an older version?

I suggest you make a backup of the iPod

Uninstall and resintall iTunes

Restore your iPod
Customer: replied 7 years ago.
Tried that, rolling back to version 8.2 and still had the same problem. The Apple store said it could be a conflict with my Norton antivirus software, so I completely uninstalled Norton and tried to sync again, but still got the same problem.
Expert:  Jason Jones replied 7 years ago.
Ok, please describe your issue in further detail?

When you try and sync, are you given any errors? How far do you get in the process?

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