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Mike, Mac Medic
Category: Mac
Satisfied Customers: 6412
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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I am trying to use Skype on my MacBook and am having trouble

Customer Question

I am trying to use Skype on my MacBook and am having trouble using the web cam. Any suggestions?
Submitted: 4 years ago.
Category: Mac
Expert:  Scott, The Computer Man replied 4 years ago.

Hello,

 

My name is XXXXX XXXXX I'd like to help you with your problem. First I'll need some more information. Please let me know the version of Mac OS that you are using, the version of Skype that you are using, and also whether it is the built in i-Sight camera or an external camera. Plus have you tried using the camera on iChat? One more thing, can you please further clarify the type of trouble you are having with the webcam?

 

When you get back to me with this information we'll further be able to explore your problem.

 

-Scott

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