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Ask David Kirk Your Own Question

David Kirk
David Kirk, Mac Support Specialist
Category: Mac
Satisfied Customers: 311
Experience:  4+ yrs personal use experience, 2+ yrs Mac technical support experience, 13+ yrs desktop experience.
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I restored my IPOD now I have no volume

Customer Question

I restored my IPOD now I have no volume
Submitted: 6 years ago.
Category: Mac
Expert:  Mike replied 6 years ago.
After the restore did you check for Software Update in iTunes?
Customer: replied 6 years ago.
Relist: Answer quality.
Expert:  Mike replied 6 years ago.
I didn’t give you an answer I asked you a question? If that had solved your probem it would have turned out to be an answer but please read my signature:

No Answer is final until you are satisfied.
Customer: replied 6 years ago.
So what is your suggestion to fixing this problem. My volume stopped working once I Reconfigured the Ipod, tried restore and it didn't work eihter. All updates are current.
Expert:  Mike replied 6 years ago.
OK I assume then your system is up to date also. Can you tell me what model iPod and also:

Go to the Apple logo on the upper left of the screen and tell me the System Version, the Processor and the Memory.
Expert:  Mike replied 6 years ago.
I assumed you were on a Mac since you are in the Mac area but now I realize you didn‘t put that info in. Are you using Windows?
Customer: replied 6 years ago.
Relist: Incomplete answer.
Expert:  David Kirk replied 6 years ago.
What type of iPod do you have?
What operating system are you using?
Have you tried other earphones?