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Tom
Tom, Mac Support Specialist
Category: Mac
Satisfied Customers: 675
Experience:  8 years experience as a Mac administrator for a college
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had to reinstall 10.4 as my g4 wouldnt boot up now i cant add

Customer Question

had to reinstall 10.4 as my g4 wouldnt boot up now i cant add my printer it comes up with the name but wont let me add it usb or bonjour
Submitted: 7 years ago.
Category: Mac
Expert:  Tom replied 7 years ago.
HelloCustomerand thanks for using justanswer.com

What is the model printer do you have?

What version of 10.4 do you have? 10.48,,10.4.11

If you click on the Apple icon in the top left and choose about this mac. It will tell you the version number.

thanks for the info
Customer: replied 7 years ago.
brother DCP-586CW

10.4.6
Expert:  Tom replied 7 years ago.
Click on the apple in the top left and choose software update.

I would update to 10.4.11 first.

You mentioned that you downloaded the driver already. Here is the link just to make sure it is the same one.

http://tinyurl.com/yhsgaf6

After you update, reinstall the driver and let me know if it works

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