I have recently had a new hard drive installed in my macbook. I have reinstalled OSX, however am finding it tricky to retrieve some files from my external hard drive, and appear to have lost all my archieved emails. Help!!
Computer OS: Mac OS XBrowser: Firefox
Hello, my name isXXXXX just came online and saw your question.
Thanks for your reply.
My mac is on version 10.5.8
I seem to remember prior to it crashing it was 10.5.6?
The file were backed up using time machine to a Seagate external hard drive.
I cannot use Iphoto as it says the image files are a different format. Installing updates has not helped. Re the old emails, are they lost forever?
Not necessarily, I suggest redoing the update to 10.5.8 via this page Apple - Downloads - Mac OS X Updates - Mac OS X 10.5.8 Combo Update, sometimes if it is done via software update it does something wrong.
It would appear to not be my day. I used the link and it updated successfully but I still appear not to be able to restore from time machine. Also I am now receiveing the error message that there is suffieient space to back up time machine which leads me to believe that it may have been restored several times and I am unable to retrieve the information. Is there a way I can remove back ups from the hard drive and try again? Thank you for all your patience!!
Did you change any information when you reinstalled such as password XXXXX username or did you use the migration assistant with the new OS screen?
I did not set up a password XXXXX it came back with a new hard drive. Cannot answer the second question as I am a mere mortal who just chooses to use a mac! Sorry.
Maria, can you tell me how you got the info from the Time Machine?
I went in to time machine and users then highlighted the folders and hit restore. I read that I should do it through utilities at the time I loaded OSX but as I had already loaded it the option was not there
It is still there, open Applications/Utilities and you will find Migration Assistant.
All failed so I reformatted hard drive and started from scratch. This worked fine once updates were installed. Any idea why it may have happened? Thanks for all your assistance by the way.
Stuff (****) happens, no reason except it was the second Tuesday last week after noon at 11:59pm.
Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.