How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask riccie.burr Your Own Question
riccie.burr
riccie.burr, Computer Science Teacher
Category: Mac
Satisfied Customers: 65
Experience:  15 Years of experience with computers and electronics.. various platforms linux, OSX (Mac), PC, iSeries (AS/400), AIX
27891431
Type Your Mac Question Here...
riccie.burr is online now
A new question is answered every 9 seconds

My wireless mouse is not working. The batteries are new.

Customer Question

My wireless mouse is not working. The batteries are new. I can't find the bluetooth icon in system preferences. What's happening?
Submitted: 7 years ago.
Category: Mac
Expert:  riccie.burr replied 7 years ago.
Hi my name is XXXXX XXXXX I'll assist you today.

Can you locate this bluetooth icon on your menu bar? (see attached image)

graphic
Customer: replied 7 years ago.
No, it's not there
Expert:  riccie.burr replied 7 years ago.
I appologize, I'm going to be out for the remainder of the day today, so I'm going to opt out and allow another Expert to assist you. Thanks, Riccie
Customer: replied 7 years ago.
Please send me a refund. This isn't working.
Customer: replied 7 years ago.
Please give me a refund!

Related Mac Questions