How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Engineer John C. Your Own Question

Engineer John C.
Engineer John C., Computer Engineer & Mac Enthusiast
Category: Mac
Satisfied Customers: 14563
Experience:  I am Computer Science Engineer CompTIA A+ and Cisco certified and have 10 years of experience fixing Macs
Type Your Mac Question Here...
Engineer John C. is online now
A new question is answered every 9 seconds

Not a mac question but an itunes question. No longer able

This answer was rated:

Not a mac question but an itunes question. No longer able to get itunes store. Just a list of url's.
Hello, I am Jhon Cappuccio, Computer Science Engineer. I will be happy to help you.

Possible Solution #1: Update iTunes

1- Open iTunes
2- Windows: Choose Help > Check for Updates
3- Restart your computer

Possible Solution #2: Reinstall iTunes (you won't lose your songs and apps)
Let's try reinstalling iTunes:
1- Unplug any iPod or iPhone from your computer.
2- Go to
3- Click the blue "Download Now" button
4- Wait for iTunes to be download and install it.
5- Restart your computer.

If this answer does not solve the problem, please let me know so we can try with another solution

Thank you

Jhon Cappuccio
Computer Science Engineer
If you found my answer helpful please click the ACCEPT button, so your deposit can be released and I can get paid for my effort.
Any bonus and Positive Feedback are greatly appreciated.
Engineer John C. and 2 other Mac Specialists are ready to help you