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Ashik
Ashik, Mac Technician
Category: Mac
Satisfied Customers: 10067
Experience:  Bachelor of Computer Application (BCA), 9+ Years of Experience in troubleshooting Macs, iPhone, iPad, iPod etc
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Mac

i have lost my connection to skype. how can i get back on. my

i have lost my connection... Show More
i have lost my connection to skype. how can i get back on.
my skype - zsalins1
Submitted: 7 years ago.
Category: Mac
Show Less
sjena1982,
Satisfied Customers: 2448
Experience:
replied 7 years ago.
Hi,

Can you login to skype with this id ??
Customer reply replied 7 years ago.
No I have lost my skype icon on my computer which is a apple mac.
sjena1982, replied 7 years ago.
Have you tried reinstalling Skype ?
Customer reply replied 7 years ago.
yes,also have reinstalled under another name but still skype will not accept this name as they response is i am already registered.
Maybe I should delete the new request. how do i do that
sjena1982, replied 7 years ago.
Okay

try here

http://www.skype.com/intl/en/download/skype/macosx/

download and again reinstall
Customer reply replied 7 years ago.
I have already tries that, just tries again and will not work.
Ashik, Mac Technician
Satisfied Customers: 10067
Experience: Bachelor of Computer Application (BCA), 9+ Years of Experience in troubleshooting Macs, iPhone, iPad, iPod etc
replied 7 years ago.
Hi I am Ashik. I think i can help you

Close Skype if it is opened... then follow the steps below ;

  • Trash Skype application from Macintosh HD/Applications/ folder
  • Trash com.skype.skype.plist from Macintosh HD/Library/Preferences/
  • Trash com.skype.skype.plist from Macintosh HD/User/[username]/Library/Preferences/
  • Then trash the Skype folder from Macintosh HD/User/[username]/Library/Application Support/
  • Now download and install Skype from here
  • Now log-in with your old account and see if skype accepts it or not.

Best Regards,
Ashik
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Customer reply replied 7 years ago.
I thank you for your time and info, but it does not work.
I will have to wait untill my grandson comes over and get in touch with you again. He is more knowledgable at computors than me.
Thank you Zigrida
Ashik, Mac Technician replied 7 years ago.
What really happens when you open skype ?
Customer reply replied 7 years ago.
I have not got time to go into this further at the moment.
Thank you