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Cant get my Canon LBP5200 printer to respond to new iMac running

 

Customer Question

Can't get my Canon LBP5200 printer to respond to new iMac running 10.6.2. it didn't work on the replaced G4 either. I've downloaded some drivers, and it now recognizes the printer, but gives the error message..

fatal: Cannot find the key value specified for ticket in the Control plug-in.: 15512

 

Optional Information:
Computer OS: Mac OS X
Browser: Other

Already Tried:
two different drivers

Submitted: 1213 days and 2 hours ago.
Category: Mac
Value: $18
Status: CLOSED
Picture
Expert:  sunnyDmaster replied 1213 days ago.

Hi,

Actually right now, canon do not have the driver for this printer.. you need to wait until they put something on the website to download.. Many people are facing this problem and waiting for the canon to release the driver the printer.. you can check
http://discussions.apple.com/thread.jspa?threadID=1198433&tstart=165

Hope they will release it by this month end..

Good Luck
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Customer replied 1213 days ago.

I have tried a couple of downloads, including one from a link from the thread you have mentioned. How do I get the printer set up to abandon the driver it currently tries and set it to locate and pick a new one that I have downloaded? The one I have downloaded comes from software.canon.europe.com It says for 10.5.2, not 10.6.2, but could be worth trying?

http://software.canon-europe.com/download.asp

Picture
Expert:  sunnyDmaster replied 1212 days and 3 hours ago.

You can try it.. Hope that will help you..

Good Luck

Customer replied 1211 days and 23 hours ago.

You have not fully answered my last question. Also, I no longer have time to spend on this issue. I will have to sort it out in a few days. I will pick up the matter then. Thanks.

Customer replied 1191 days and 13 hours ago.

http://www.zdnetasia.com/downloads/mac/swinfo/0,39043228,39559220s,00.htm

this is the answer, you might want to add it to your repertoire

 
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