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Claws224
Claws224, IEEE Datacommunication Engineer
Category: Mac
Satisfied Customers: 5182
Experience:  IEEE, Microsoft
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when I turn on a box shows up. none of your preferred networks

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when I turn on a box shows up. "none of your preferred networks are available from the list etc. It is new, I can't get rid of it and I don't know what it means! Help

Hi,

 

Is this a laptop or a desktop?

 

Also how do you connect to the internet on the machine?

 

Let us know


thanks

Customer: replied 7 years ago.
a deskdot. I connect thru RCN cable

Ok,

 

So you are hardwired to the cable connectioin, Is that correct?

 

Also can you tell me what model your machine is?

 

Thanks

Customer: replied 7 years ago.
mac os x,version 10.5.8

Ok,

 

And is there a physical cable that connects your mac to the internet or do you use the airport to connect wirelessly?

 

Thanks

Customer: replied 7 years ago.
I think the airport (i am a senior and not too up on this but I don't think it is to the cable)

Ok,

 

Can you click the apple icon and choose System Preferences then open Network then click the Airport option and Uncheck the box beside Ask to join new networks

 

graphic

 

Then can you close the winodw and let me know if the message appears again.


Thanks


Eric

Customer: replied 7 years ago.
It said no network selected accept? I did accept and the box went away! Is that OK? Do I need a network?

Ok,

 

Can you tell me ifthe machine is able to get online?

 

Thanks

Customer: replied 7 years ago.
I am on line,I contacted you online

Ok,

 

In that case can you shut down the machine then wait 5 seconds and power it back up and then come back to justanswer.com and let me know back here if the message shows up or not.

 

Thanks

 

Eric

Claws224 and 3 other Mac Specialists are ready to help you
Customer: replied 7 years ago.
what if I can't get back on line?

Ok,

 

If you cannot get back on line just go back in and recheck the box then restart your mac.


Thanks

Customer: replied 7 years ago.
OK Sorry I am such a dunce about this!

You are fine,

 

Just take your time and please tell me if you are unsure about anything

 

Thanks

Customer: replied 7 years ago.
You were very helpful. I raised from $13. to $18. can I o that without getting charged for both?

Thanks for the accept,

 

I closed the $18.00 question as you clicked accept on this one for $13.00 and I dont want you to get charged twice.

 

The $13.00 is more than fine and I appreciate it.

 

Thanks


Eric