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Claws224
Claws224, IEEE Datacommunication Engineer
Category: Mac
Satisfied Customers: 5182
Experience:  IEEE, Microsoft
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I have a new imac. I can not connect my hp photosmart to my

Customer Question

I have a new imac. I can not connect my hp photosmart to my mac although i have an airport "wireless router. Do I need a new disc for mac to install printer?
Submitted: 7 years ago.
Category: Mac
Expert:  Claws224 replied 7 years ago.

Hi,

 

Can you tell us what model your HP printer is?

 

Thanks

Customer: replied 7 years ago.
It is the photosmart 7900 series
Expert:  Claws224 replied 7 years ago.

Ok,

 

Can you follow this like to the HP side and download the Universal driver for your mac http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=219&lc=en&dlc=en&cc=us&product=305383&lang=en

 

With the prnter connected to the airport can you then run the installer and let me know if the printer does not install correctly.

 

Thanks


Eric

Claws224 and 2 other Mac Specialists are ready to help you
Customer: replied 7 years ago.
For Some reason, It starts to download but will not complete the install.
Expert:  Claws224 replied 7 years ago.

Ok,

 

Are you saving the file to the desktop of your mac first and then installing it?

 

Thanks

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