How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Claws224 Your Own Question

Claws224, IEEE Datacommunication Engineer
Category: Mac
Satisfied Customers: 5182
Experience:  IEEE, Microsoft
Type Your Mac Question Here...
Claws224 is online now
A new question is answered every 9 seconds

I have a new imac. I can not connect my hp photosmart to my

Customer Question

I have a new imac. I can not connect my hp photosmart to my mac although i have an airport "wireless router. Do I need a new disc for mac to install printer?
Submitted: 6 years ago.
Category: Mac
Expert:  Claws224 replied 6 years ago.



Can you tell us what model your HP printer is?



Customer: replied 6 years ago.
It is the photosmart 7900 series
Expert:  Claws224 replied 6 years ago.



Can you follow this like to the HP side and download the Universal driver for your mac


With the prnter connected to the airport can you then run the installer and let me know if the printer does not install correctly.




Claws224 and other Mac Specialists are ready to help you
Customer: replied 6 years ago.
For Some reason, It starts to download but will not complete the install.
Expert:  Claws224 replied 6 years ago.



Are you saving the file to the desktop of your mac first and then installing it?