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Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8866
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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I am receiving and error -23016 when attempting to send Entourage

Customer Question

I am receiving and error: -23016 when attempting to send Entourage emails. What can I do to correct this problem. I have no problem receiving messages.

Richard Lemmon
Submitted: 7 years ago.
Category: Mac
Expert:  Mike replied 7 years ago.
No other info other than the error message?
Customer: replied 7 years ago.
I want to be able to receive email using Entourage. I can receive email, but I cannot sent them.

Richard Lemmon
Expert:  Mike replied 7 years ago.
Under Entourage/Account Settings choose your account and under Sending Mail you may need to setup advanced settings depending on your email provider. Are you using me.com or some other service?
Mike and 2 other Mac Specialists are ready to help you
Customer: replied 7 years ago.
My email address is wildblue.com.
Expert:  Mike replied 7 years ago.
You need to get the SMTP inofrmation from your service provicer for email and set the SMTP settings accordingly. You can call them at Support: 1-866-945-3258. Sorry but only they will have that answer.

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