How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Claws224 Your Own Question

Claws224
Claws224, IEEE Datacommunication Engineer
Category: Mac
Satisfied Customers: 5182
Experience:  IEEE, Microsoft
Type Your Mac Question Here...
Claws224 is online now
A new question is answered every 9 seconds

I am trying to listen to radio programing that requires Silv

Customer Question

I am trying to listen to radio programing that requires Silverlight 2 by Microsoft. I run a G5 iMac with OS X,4,11.
When I downloaded Silverlight 2 from Microsoft, I received a message that Silverlight cannot be run because I do not have plug-in MIME type application/X Silverlight -2. I have tried using Safari, FireFox and Omniweb, although I prefer Safari.

Can you tell me where I can obtain the required Mime plug-in. I have googled the problem and received suggestions to use Persey which didn't work.

Thank you very much!


I have followed specific instructions for getting around the installation problem by deleting "installation check" from the pkg before installing it. These instructions were found at
http://www.tech-recipes.com/rx/3707/mac-os-x-install-silverlight-2-on-non-intel-systems-ie-powerpc-or-osx86-installs/

However, Silverlight still doesn't work.

Marjorie Fenner XXX@XXXXXX.XXX
Submitted: 4 years ago.
Category: Mac
Expert:  Claws224 replied 4 years ago.

Hi,

 

Can you try downloading Flip4Mac from hrere http://www.microsoft.com/windows/windowsmedia/player/wmcomponents.mspx

 

Once installed reboot yoru macand let us know if it still does not work

 

Thanks

Customer: replied 4 years ago.
I have followed all instructions for the installation of Flip4mac but although flip4mac opens in QuickTime, it will not launch the Silverlight player. If It helps any, here is a link to the media I wish to play.
http://airamerica.com/ondemand/stream/washington/

I am a member of On Demand and have twice written to their tech assistance but they, apparently, do not answer their email messages. I have spent inordinate amounts of time working on this but it seems hopeless. I'm close to giving up and canceling the service.

Thank you for your help but I'm beginning to think that the problem id unsolvable.
Expert:  Claws224 replied 4 years ago.

Ok,


Can you tell me what browser you are using?

 

Thanks

Customer: replied 4 years ago.
I replied earlier today but I'll repeat myself. I installed flip4mac according to directions. I made certain that the browser preference was checked. I still could not use the Silverlight player to listen to the radio programs. If it helps, the content I wish to hear is on this site.

http://airamerica.com/ondemand/stream/washington/#

I have spent and inordinate amount of time trying to solve this problem. I am about to give up and cancel my membership. I have written to their tech support twice in the past 3 weeks but they have not responded. Is this a hopeless problem?

Thanks.
Expert:  Claws224 replied 4 years ago.

Ok,

 

I saw your reply earlier and I was wondering which web browser you are using to access the site with?

 

Thanks

Customer: replied 4 years ago.
I have tried using Safari, FireFox and Omniweb. Silverlight plays on none of them. My preferred browser is Safari.
Expert:  Claws224 replied 4 years ago.

Ok,

 

Can you try redownloading the Safari silverlight.dmg from here then reinstalling it and let me know if you still have the same issues after you reboot http://tiny.cc/4R7Cy

 

Thanks

Customer: replied 4 years ago.
I tried the download but I received a message that Silverlight 3 cannot be installed on this computer.

In fact, I was told that Silverlight 3 cannot be used on power p c computers.
Expert:  Claws224 replied 4 years ago.

Ok,

 

In that case we need to try and load Silverlight 1.0 onto your machine as it was the only version that was supported by PPC.

 

Can you try downloading this version from Filehippo and let me know if it will load http://www.filehippo.com/download_silverlight/3850/

 

Thanks

Customer: replied 4 years ago.
This is a windows only download. It had an ex extension. I just spoke to someone at Air America radio and was told that only Silverlight 3 will work on their site and that is unavailable for power p c s.

He told me that I can listen to online streaming on iTunes but there is no way to listen to the On Demand content without Silverlight 3. Therefore, I have canceled my membership.

Thank you for your great effort. I'm sorry that you had to spend so much time on it. However, I'm giving up the quest.
Expert:  Claws224 replied 4 years ago.

Ok,

 

Sorry that I was not able to help you get this sorted out, Hopefully Air America will change their policy and make their programming available to the Mac majority in the future.

 

Thanks

Eric

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill Bill M. Schenectady, New York
< Last | Next >
  • Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill Bill M. Schenectady, New York
  • The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you! Frank Canada
  • My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed. One Happy Customer New York
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin Kernersville, NC
 
 
 

Meet The Experts:

 
 
 
  • Mike

    Mac Medic

    Satisfied Customers:

    6256
    Over 20 years IT experience with Apple computers in publishing, marketing and design.
< Last | Next >
  • http://ww2.justanswer.com/uploads/macthelife/2009-10-20_1899_mikesebaharsquare64.jpg Mike's Avatar

    Mike

    Mac Medic

    Satisfied Customers:

    6256
    Over 20 years IT experience with Apple computers in publishing, marketing and design.
  • http://ww2.justanswer.com/uploads/AS/ashiknasameen/2012-5-15_141836_final2.64x64.jpg Ashik's Avatar

    Ashik

    Mac Helper

    Satisfied Customers:

    5282
    7+ Years of Experience in troubleshooting Macs, iPhone, iPad, iPod etc
  • http://ww2.justanswer.com/uploads/DP/dpean/2012-6-6_172828_avatorme1.64x64.JPG Daniel's Avatar

    Daniel

    Mac Genius

    Satisfied Customers:

    4670
    Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.
  • http://ww2.justanswer.com/uploads/VI/vinodvmenon2005/1.64x64.jpg Vinod Menon's Avatar

    Vinod Menon

    Support Specialist

    Satisfied Customers:

    2068
    worked as a Tech support Associate for Apple products
  • http://ww2.justanswer.com/uploads/BE/beboo/2011-1-14_201648_n5063313142021801763.64x64.jpg Brandon M.'s Avatar

    Brandon M.

    Mac Support Specialist

    Satisfied Customers:

    1501
    10+ Years Mac Support as contractor and currently an IT Manager for law firm
  • http://ww2.justanswer.com/uploads/MA/MacDruid/IMG_0232.64x64.JPG John T. F.'s Avatar

    John T. F.

    Mac Druid

    Satisfied Customers:

    1408
    20+ years in the computer/Mac industry
  • http://ww2.justanswer.com/uploads/MA/MacHelpdesk/1d2d506.64x64.jpg David's Avatar

    David

    Mac Support Specialist

    Satisfied Customers:

    1236
    BSc, H.Dip, Apple Certified
 
 
 

Related Mac Questions