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Tom
Tom, Mac Support Specialist
Category: Mac
Satisfied Customers: 675
Experience:  8 years experience as a Mac administrator for a college
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my e-mail on my iphone will not stay open, just closes itself

Customer Question

my e-mail on my iphone will not stay open, just closes itself when I try and look at e-mails
Submitted: 7 years ago.
Category: Mac
Expert:  Tom replied 7 years ago.
HelloCustomerand thanks for using justanswer.com

I would try to move some of your messages in your inbox to a different folder or larger messages with attachments to a different folder.

Let me know if this clears it up for you.
Customer: replied 7 years ago.

I can not move any messages or do any work with my e-mail on this iphone because it does not stay open just closes immediately and goes back to the main screen that shows all my apps etc.

 

Expert:  Tom replied 7 years ago.
What email provider on you using? hotmail, yahoo, gmail, mobile me, ..etc...

thanks for the info
Customer: replied 7 years ago.
Shaw
Expert:  Tom replied 7 years ago.
You will need to use their website for email to move or delete messages. Their website is here

https://webmail.shaw.ca/uwc/auth

Once the inbox is cleaned up a bit, iphone mail should begin working.

Let me know.