Here is another process I would like you to try,
because as I have been looking into this, I have discovered that if you are not on
Earthlink's network they may block port 25
So do this:
For sake of trial once more:
• Click on the Mail icon on your Dock
When it opens up follow the prompts to set up a new email account.
• make sure to use your email address and password
• Use pop.sprynet.com
for your incoming email address
• Use smtpauth.earthlink.net
the Mail setup assistant is real simple to do.
All you are doing is filling in the required fields with the data above and one its done, test to see if you can receive and send email.
If you are able to do so, then this would make it clear that Earthlink's SMTPAuth server, does not like Entourage. However, if the setup fails in Mac OS X Mail as well, then the issue goes back to the SMTP server address.
To guide you, here is a link for setting up Mac mail in Mac OS X Leopard, in order to
reference the images of just what you will see.
Configuring email in Mac OS X Mail for Mac OS X 10.5 Leopard
Again, we have to try this, to see if the issue is relative to the issue you are experiencing with Entourage or if the issue is with that secure server address
from Earthlink (smtpauth).
Thanks again for being so patient with me thus far Byrn463.
I am here if you have questions about this
so again I will await your update.