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Daniel
Daniel, Mac Genius
Category: Mac
Satisfied Customers: 4750
Experience:  Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.
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Photos stored in Clippings File do not appear. Many photos

Resolved Question:

Photos stored in Clippings File do not appear. Many photos were stored in clippings under various names. However, tabs remain voice of any photos when clicked. The Apple computer is an I Mac, 10.4.11
Submitted: 4 years ago.
Category: Mac
Expert:  Daniel replied 4 years ago.
Hello my name is Dan.
Can you please explain just how you saved these pictures? From what to what? What application did you use?
Customer: replied 4 years ago.
Dan,

Sorry to get back to your so late but so many others things interfered. Since writing you I also have developed another problem. When typing text in Appleworks, the text appears but very very slowly. I can use our internet service with earthlink with no trouble but the appleworks system is affected. Obviously I've had no trouble typing this text.

Also, I just went to clippings to check it out again. This time nothing appeared in the clippings file, not even the standard art work. The photos that I stored in clippings were scanned onto desktop and then moved to clippings. I published a book recently and used the clippings file to transfer the photos from clippings to appleworks word processing.

Dick Major
Pound Ridge Historical Society, Pound Ridge, NY
Expert:  Daniel replied 4 years ago.
I think I understand better. Are those photos stored any where else? Like in iPhoto or a pictures folder?
I ask because AppleWorks may need some overhauling and things may go missing.
All may also be savable.
I suggest backing all that you can up on an external drive of some sort before we start doing the repairs so that if something goes south it can be replaced.
Customer: replied 4 years ago.
Dan,

My biggest problem at the moment, which I mentioned in my last email, is the slow reaction in appleworks to keyboard typing. It can take about 15 to 30 seconds for text to appear, sometime letter by letter.

On Clippings: I published a book at the end of 2008 reference the history of an old house in Pound Ridge. Clippings included all the photos and newspaper articles which were used in the book. All the book material has been stored on a CD ROM so I do have the pictures although they are no longer in clippings. As I said before, the photos were scanned or taken from digital photos. The digital photos are still showing up in I Photo and as well as some scans in HP Photosmart Studio. I cannot seem to find many of the scanned photos. (Some of the early scans were installed on a different scanner than the HP. All of the photos used in the book were stored on Desktop and then moved into clippings. About a year ago an external backup was installed for the computer and at that time all trash from the desktop was deleted. Many of the original photos had been moved to trash. Since I have several CD ROMs of this book as well as of another recent publication I am not worried about losing them. However, the clippings window now seems to be rather "screwed up" as only a small part of the screen appears and it is completely blank. I hope all of this info is not too confusing.

Is there an easy solution to my problem in the first paragraph?

Dick Major
Expert:  Daniel replied 4 years ago.
There may be an easy fix and that is the first one we will try.
In your home (the small house) click on Library and scroll to Preferences, in there you will find com.apple.appleworks.plist drag that to the desktop and then open Apple works. Test it to see if there is any difference and let me know.
Customer: replied 4 years ago.
Dan,

I went to the Macontosh HD, hit library and then preferences, but found no "com.apple.appleworks.plist. There were other categories but not with that exact name. I do have appleworks on the dock on the left side of my desktop as well as appleworks on the desktop itself. I doublet clicked the appleworks on the desktop and tried a word processing letter but the typing action is the same as before.
Expert:  Daniel replied 4 years ago.
Wrong library, Click on your small house in a finder window and you will find it.
Here is the path,
From File in Finder menu bar click New Finder Window now click on small house then Library/Preferences com.apple.appleworks.plist and drag it to the desktop. It is in there I promise.
Customer: replied 4 years ago.
Dan,

I found it and dragged it to desktop. I doubleclicked and the following came up: there is no default application specified to open the document "com.apple.appleworks.plist" Either cancel or choose application.
Expert:  Daniel replied 4 years ago.
You are not supposed to open it I want you to open Appleworks.
Customer: replied 4 years ago.
OK I have opened appleworks and there was no change in the slow action.
Expert:  Daniel replied 4 years ago.
Ok, this is what we will do now. Do the following.
graphic
This is that magnifying glass in the upper right corner.
Type in Disk Utility and choose it from the list.
graphic
This is what you will see.
Now do this.
graphic
Do the permissions repair and let me know how Apple Works acts after.
Customer: replied 4 years ago.
Dan

Should I be in word processing, appleworks. I cannot seem to find this magnifying glass you mention in the upper right corner? I am feeling rather stupid at the moment.
Expert:  Daniel replied 4 years ago.
In the very upper right corner of your screen. It is a blue dot with a magnifying glass in it.
Customer: replied 4 years ago.
OK. I am now staring at Disk Utility and it is telling me to select a disk, volume or image. What next?
Expert:  Daniel replied 4 years ago.
Click on the name of your hard drive and then on repair permissions.
Did you get the images I sent?
Customer: replied 4 years ago.
Yes, I got the images but they were too small to read. I clicked on the HD. At the very bottom I see the words Repair Disk Permissions. Should I click on this?
Expert:  Daniel replied 4 years ago.
Click on the view full image and they get quite big, they show you exactly what and where and how.
Yes click on repair permissions.
Try Apple Works again after this is done.
I will be logging off for a few hours and will check in when I get back to see how you are doing.
Customer: replied 4 years ago.
Dan,

The condition still remains. I am quitting for the day. I will return to our office sometime tomorrow to see if you have any other suggestions.
Expert:  Daniel replied 4 years ago.
Ok, see you then.
Customer: replied 4 years ago.
Dan,

I am now in my office.

Dick Major
Expert:  Daniel replied 4 years ago.
Ok here we go. I have AppleWorks 6.2 on my MacBook Pro with 10.6.1 OS X and it runs like a deer.
That doesn't help you except that we know that it should have no problems running on your system.
Perhaps a little more background will help, what is the speed of your iMac and how much RAM does it have?
Do you have any other apps running at the same time?
Were you able to enlarge the images?
Let us begin here and see where it takes us.
Customer: replied 4 years ago.
Will this give you the information you want:

Hardware Overview:

Machine Name: iMac
Machine Model: PowerMac6,1
CPU Type: PowerPC G4 (3.3)
Number Of CPUs: 1
CPU Speed: 1 GHz
L2 Cache (per CPU): 256 KB
Memory: 768 MB
Bus Speed: 167 MHz
Boot ROM Version: 4.6.8f4
Serial Number: QP33512RPVK

I reviewed your reply of 10/27, 3:25pm with the three images. I double clicked them and was able to read them in the larger view.

I generally bring up my apple works on a standalone basis
Expert:  Daniel replied 4 years ago.
I have one of those iMacs, mine is a 1.25 GHz 20" with 10.5.8 on it. Use it a lot.
I suggest getting a copy of Disk Warrior by AlSoft, it will cost about 89.00 from the Apple store or Amazon.
graphic
graphic
graphic
This what my directory looks like right now and needs rebuilding, yours is probably in worse shape than this.
This will greatly improve the overall performance of your machine and AppleWorks in particular.
Think of your hard drive as a big closet that things are put in, soon room for large things are at a premium and must be broken into smaller parts and are spread out to more than one place.
Now it gets harder for the OS to find all the parts and it has to search and that takes time and not always are all the parts found, thus missing pictures.
That is what DW does better than any other utility out there, it finds all the pieces parts and marks just where they are so that all can be found.
It does other things also but this will (with a 98% confidence level) fix your problem. Plus you will have it for when you need it again.
You will as you have lots of in and out on your drive.
Let me know.
Customer: replied 4 years ago.
Dan,

I have just ordered the Diskwarrior from Apple. I spent considerable time in getting sales tax eliminated as I had to phone apple directly to place an order. I should get the item in a few days and will let you know the result. I noted that there was mention in the "Overview" about "a color wheel that spins and spins and spins." This was one of my problems.

I realize that my problem has not yet been solved but I do want to ensure that you get paid for your effort to date. What is the proper procedure?

Dick
Expert:  Daniel replied 4 years ago.
All you need do is click accept. I have high confidence that this will fix your problem, fixes mine when it happens to me.
Make sure to carefully read the docs that come with on the disc.
You will have to boot from the disc because like a Dr. it can not operate on itself.
Daniel, Mac Genius
Category: Mac
Satisfied Customers: 4750
Experience: Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.
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