How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Tom Your Own Question
Tom, Mac Support Specialist
Category: Mac
Satisfied Customers: 675
Experience:  8 years experience as a Mac administrator for a college
Type Your Mac Question Here...
Tom is online now
A new question is answered every 9 seconds

I have just bought a Mac OS X v 10.6.1 Snow Leopard and connected

This answer was rated:

I have just bought a Mac OS X v 10.6.1 Snow Leopard and connected it up to my MP600 Printer/Scanner. The printer works fine but it won't scan. I've tried downloading a Canon Printer Driver for Mac OS X v 10.6, but it still won't scan. Is there any other download that will fix my problem? Cheers.
HelloCustomerand thanks for using

Click on the face icon at the bottom left of your dock and then click on Go at the very top and choose Applications

Open either Image Capture or Preview. Either app should be able to scan with your scanner.
Tom and 3 other Mac Specialists are ready to help you
Customer: replied 7 years ago.
Hi Tom, Thanks for suggestion. I had already tried opening with Image Capture, but gave it another go. No go I'm afraid! Query download required to marry the two. I see from Forums that this is an issue with Snow Leopard.
There is actually a separate driver installation for your scanner

Download it here

Choose Mac OS and the first link is the software for the scanner
Customer: replied 7 years ago.
Thanks for suggestion. Unfortunately, when I type in '', I get
the message that the site isn't recognised!!!

Related Mac Questions