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Mike, Mac Medic
Category: Mac
Satisfied Customers: 8204
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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Apple Mail not sending or receiving today. Just starting using

Customer Question

Apple Mail not sending or receiving today. Just starting using Comcast as ISP a few weeks ago, internet connection working just fine...all the account settings are correct in Mail (according to Comcast website on linking their mail with Apple mail). So I'm befuddled.
Submitted: 7 years ago.
Category: Mac
Expert:  Tom replied 7 years ago.
Have you tried logging into comcast's website to make sure your credentials are correct?
Customer: replied 7 years ago.
I log in just fine. I've spoken to a tech support person there and he didn't say anything about "credentials" related to this email problem...I just did a search, I couldn't find that term. I'm thinking there has been some sort of corruption and that I just need to reinstall Apple Mail.