How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Ashik Your Own Question

Ashik
Ashik, Mac Helper
Category: Mac
Satisfied Customers: 6555
Experience:  7+ Years of Experience in troubleshooting Macs, iPhone, iPad, iPod etc
Type Your Mac Question Here...
Ashik is online now
A new question is answered every 9 seconds

Just bought small JVC camcorder with hard drive to store lots

Resolved Question:

Just bought small JVC camcorder with hard drive to store lots of video so I can easily and quickly download to my Imac G 5 with ext. hard drive and send out small 2-4 minute decent quality videos. The cam did not come with Mac software and I am trying out isky to convert for Imovie, but it took 6 hours for a 2 minute video. What is the best way for to do this? Did I buy the wrong thing?
Terry
Submitted: 4 years ago.
Category: Mac
Expert:  Ashik replied 4 years ago.
Hi I am Ashik. I think i can help you
------------------------------------------------------------------------------------------------------------------
What version of Mac OS X are you using ? (Click on the Apple icon and select "About This Mac")

What is the format/suffix of the file that you are converting from ? (Right click on the video file that you want to convert, select "Get Info" from the pop-up, in the GetInfo window you can see the file name with suffix on the botXXXXX XXXXXke video.mov, video.mpg, video.avi etc)
Customer: replied 4 years ago.
Mac OS X 10.4.11

MOV.00a.MOD
MOV.00b.MOD, etc.
Expert:  Ashik replied 4 years ago.
hmm...i didn't remeber that format...

Could you please send any sample clip to me (the .mod clip). So that i can test it on my mac and i can check which converter is best for this. (please send clip less than 10 MB)

You can upload the file in rapidshare.com. After uploading completed you will get the download links, please post the links in here
Customer: replied 4 years ago.
Expert:  Ashik replied 4 years ago.
i download it and they are MOV files i.e quicktime format. I think the file is already converted into quicktime format from MOD format. I need the MOD files which is directly from your camera.
Customer: replied 4 years ago.
OK
Customer: replied 4 years ago.
Not sure how to copy it to you?
when I tried to play those, I got that big grey dice thingy message and it says:

THe apple quicktime MPEG-2 playback component is not installed. when I try to install it, it takes me to my internal hard drive and says I don't have room - i was thinking it might work on my external but don't know what to do??
Expert:  Ashik replied 4 years ago.
Just upload the file into rapidshare.com from the external hard drive. Don't open the file....
Customer: replied 4 years ago.
ok
Customer: replied 4 years ago.
have been trying to send, but the IM box closed, I just checked my email, so here it is--
http://rapidshare.com/files/262856265/MOV00B.MOD.html

the big grey MPG streamclip squared box opens automatically as you are saying, but it says I do not have the MPEG -2 Playback component:
You will miss the two most important features of MPEG Streamclip:
- you won't be able to play MPEG-2 files and transport streams;
- you won't be able to convert MPEG-2 files and transport streams to QuickTime, DV, AVI.

However, all other features are always available, including playback and conversion of MPEG-1 to QuickTime, DV, AVI, demuxing of MPEG-1 and MPEG-2, AC3 decoding, and conversion from transport streams to MPEG files (useful if you have Toast 6).

MPEG Streamclip is free of charge but the MPEG-2 Playback Component has a small price (around $20/£15/€20 in most countries); you can buy it online from Apple:
http://www.apple.com/quicktime/mpeg2
Customer: replied 4 years ago.
went to apple.com to buy this and it's $20 as they say, will it download to my computer or is it something they will ship. If this works, my set up is great as these MOD files downloaded easily via USB from this new camcorder.
Expert:  Ashik replied 4 years ago.
Hi,
I'm downloading it and it will take 10-20 miniutes to complete. Sorry...i have slow internet connection. When i completed the download, i will reply back as soon as possible. I'm trying to a find a way to convert the video files for free other than buying any softwares to convert it. Thanks for your patience...

Now you have to download these softwares...

MPEG Streamclip - download and install it
Flip4Mac - download and install it

After the installation completed, restart your Mac. Don't forget to add a bookmark of this page.

(Don't buy the software, first we can try a free method and if it not worked then you can buy it)
Expert:  Ashik replied 4 years ago.
If my method works then you can save the 20$.....
Customer: replied 4 years ago.
I have the MPEG streamclip, but it is saying I need an additional component. When I click "play" now in streamclip, it plays but I don't see anything. So you are saying I can use this flip2mac along with my streamclip instead of the additional streamclip component for $20? Should I download the flip4 mac to my desktop or ext. hard drive, I am low on space if it is big - not sure how everything works together
Expert:  Ashik replied 4 years ago.
I never bought the additonal component from apple, but i'm able to use MPEG Streamclip, so downloading Flip4Mac is a worth a try...

It is only 10MB. so your internal hard disk can save it.
Expert:  Ashik replied 4 years ago.
Okay...i downloaded your video and i converted it without any problems.

First download and install Flip4Mac. Then install MPEG Stream Clip and open it.
Then drag the *.MOD files that you want to convert in the middle (dots) of the the MPEG Stream clip window.
graphic
Now you can see the video file in the MPEG Stream clip window. After that, goto File menu and choose Export to DV.

graphic

Adjust the required setting in there and click Make DV. You'll be prompted to save the file. So save it and after the conversion finished, you can import the video file in iMovie.
graphic

i'm not sure if it will work for you, but its worth a try. If it didn't worked then you need to buy the software for $20 and i hope it will work.

Only Click ACCEPT after it worked !
Customer: replied 4 years ago.
to your last post - what is DV? I am ultimately trying to send videos over internet to others. I was planning on using yousendit
Expert:  Ashik replied 4 years ago.
DV is the Digital Video, If you want to edit the video in iMovie or other editing programs you must use DV, because it will decrease the rendering time of video, fast editing, won't loss quality on editing etc..etc..etc

If you just want to send them to others then you can use Quicktime format i.e *.mov

Hope this helps !

Only Click ACCEPT after it worked !
Customer: replied 4 years ago.
OK, back from church, and I downloaded the flip4mac, but when I drop the file into streamclip, the play button starts, but nothing is playing, just the blank grey screen. It is still saying I need the $20 MPEC component/missing. I mush be doing something wrong if yours worked?
Expert:  Ashik replied 4 years ago.
Hi,
I'm a video editor and i'm using Final Cut Studio, so may be the MPEG components may installed with Final Cut Studio...thats why its working for me. So i think you have to buy either a video converter or the MPEG Component for $20.

If you want to buy a Video Converter then you can try, Mac Video Converter : Click Here to download (Trial Version, Please try the trial version before buying)

OR
You have to buy the MPEG Component for $20....and you don't have to replace your iMac or Camera. You have got a G5, it is a good computer.

Only click ACCEPT after it worked

Best Regards,
Ashik
Customer: replied 4 years ago.
Yeah! I downloaded the MPEG-2 player component for $20 and it worked. Thanks. Can I add another $9 to continue this conversation to my next step = not sure how to get it from the mpeg stream player into
yousendit.com for others to play. I also need to make sure I store all these clips somewhere where I have room - like my external hard drive - how can I get you back for step 2?
Expert:  Ashik replied 4 years ago.
Hi,
We can just continue in this question. I will help continue to help you until the problem is solved. You don't have to add $9 to continue. The question will only closes after you click the Accept button. If you want to pay more, then you will have the oppurtunity to give me a bonus after accepting the answer. So we can continue in this question....

Are you ready ?
Customer: replied 4 years ago.
Yes,
So here is the big picture.
My son is an actor and his agent in LA wants me to send video of him when he gets a script for a part from a director in LA. So, I will video it, then she wants me to use something she can also see and forward on. (SHe suggested yousendit, but whatever works for most would be best). I clicked on file export like you said, and chose export to DV and saved one test video to my ext. hard drive, which worked. Is that the correct next step?
Expert:  Ashik replied 4 years ago.
Congratulations to your Son ! For being an ActorSmile

DV is the Digital Video which is useful if you want to edit it in iMovie, Final Cut Pro or in other programs. If you just want to convert the video into a good video format then you can convert it as a quicktime movie file. Here is a good tutorial for you !

Drag the video file into MPEG Streamclip...then..

  1. Click on the menu File and choose "Export to Quicktime".
  2. On the "Compression" drop down option, choose the video output format, i choose H.263 (HD Quality)
graphic
3 - On "Quality", move the slider to increase the quality size. In "Frame Size", choose the best option you want and click the button "Make Movie". You will prompted to enter the detination place, so choose the place that you want save the converted file.
graphic
You can see the progress of converting....
- After comverting completed, you can see the video file is converted into *.mov format i.e into quicktime format.

Now you can send it...

Only Click ACCEPT after it worked !

Best Regards,
Ashik
Ashik, Mac Helper
Category: Mac
Satisfied Customers: 6555
Experience: 7+ Years of Experience in troubleshooting Macs, iPhone, iPad, iPod etc
Ashik and 5 other Mac Specialists are ready to help you

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill Bill M. Schenectady, New York
< Last | Next >
  • Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill Bill M. Schenectady, New York
  • The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you! Frank Canada
  • My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed. One Happy Customer New York
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin Kernersville, NC
 
 
 

Meet The Experts:

 
 
 
  • Mike

    Mac Medic

    Satisfied Customers:

    6256
    Over 20 years IT experience with Apple computers in publishing, marketing and design.
< Last | Next >
  • http://ww2.justanswer.com/uploads/macthelife/2009-10-20_1899_mikesebaharsquare64.jpg Mike's Avatar

    Mike

    Mac Medic

    Satisfied Customers:

    6256
    Over 20 years IT experience with Apple computers in publishing, marketing and design.
  • http://ww2.justanswer.com/uploads/AS/ashiknasameen/2012-5-15_141836_final2.64x64.jpg Ashik's Avatar

    Ashik

    Mac Helper

    Satisfied Customers:

    5282
    7+ Years of Experience in troubleshooting Macs, iPhone, iPad, iPod etc
  • http://ww2.justanswer.com/uploads/DP/dpean/2012-6-6_172828_avatorme1.64x64.JPG Daniel's Avatar

    Daniel

    Mac Genius

    Satisfied Customers:

    4670
    Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.
  • http://ww2.justanswer.com/uploads/VI/vinodvmenon2005/1.64x64.jpg Vinod Menon's Avatar

    Vinod Menon

    Support Specialist

    Satisfied Customers:

    2068
    worked as a Tech support Associate for Apple products
  • http://ww2.justanswer.com/uploads/BE/beboo/2011-1-14_201648_n5063313142021801763.64x64.jpg Brandon M.'s Avatar

    Brandon M.

    Mac Support Specialist

    Satisfied Customers:

    1501
    10+ Years Mac Support as contractor and currently an IT Manager for law firm
  • http://ww2.justanswer.com/uploads/MA/MacDruid/IMG_0232.64x64.JPG John T. F.'s Avatar

    John T. F.

    Mac Druid

    Satisfied Customers:

    1408
    20+ years in the computer/Mac industry
  • http://ww2.justanswer.com/uploads/MA/MacHelpdesk/1d2d506.64x64.jpg David's Avatar

    David

    Mac Support Specialist

    Satisfied Customers:

    1236
    BSc, H.Dip, Apple Certified