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HiCustomerand thanks for choosing Just Answer again (and sorry for the delay). My name is XXXXX XXXXX I will be happy to assist you with this question.
First we need to verify that your network is really unsecure. Can you please tell me what kind of wireless router you have?
Below are generic instructions for viewing the wireless security settings for the newest Belkin router. If these instructions don't work please provide the exact model number of the Belkin you have:
As for your other question, looks like the Expert hasn't responded to your last few posts, so I will take over there as well. Thanks!
Yes that means you are correct and that there is no security on your network. OK are you sure you are connecting to your network? The name for you network is listed under the Wireless heading on the Belkin's configuration page (http://192.168.1.1). Make sure the name listed there matches the name of the network you are trying to join.
Make sure you have the latest updates for your MacOS as well (Apple Menu -> Software Update).
Let me know what you find about the network name and your software updates!
Thanks for the replyCustomerand sorry for the delay in mine!
I would like to go ahead and setup security on the Belkin to see if that makes a difference. I will be honest and tell you I have never heard of this problem before! Please follow the instructions below and see what happens:
Keep me posted!
Hm. I am sure your Airport is fine after doing the system updates, so that shouldn't be the problem. I just had a thought though. I would like to try a firmware update on your router to see if that fixes the problem. Can you tell me the version and model number of your Belkin (it should be on a sticker on the bottom of the unit)?
OK go here to download the latest firmware (you want the 2xxx version):
and then refer here for instructions no how to update (under Updating the Router's Firmware):
Will check on other question now, sorry about that!
OK then you must need the 3xxx version. Same instructions still apply, just click on the 3xxx link instead of the 2xxx link. Thanks!
No it is my fault! Here is the correct link (you want version 1);
Let me know!