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Mike, Mac Medic
Category: Mac
Satisfied Customers: 8204
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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re. turns on, but does not

Customer Question

re. turns on, but does not respond to password
Submitted: 7 years ago.
Category: Mac
Expert:  Brandon M. replied 7 years ago.

Have you tried to restore the firmware on it?

Customer: replied 7 years ago.

As I did not receive a timely answer, I went to the Att store this morning. They ran a hard reset and fixed the problem.
Expert:  Brandon M. replied 7 years ago.
I'm sorry for the delay on a response. I suppose everyone was busy. I just logged in when I answered your question. Again, sorry for the delay.

Have a great day!

Kind Regards,