How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Dave Huber Your Own Question

Dave Huber
Dave Huber, Mac Support Specialist
Category: Mac
Satisfied Customers: 61
Experience:  Mac user since 1984, Mac Support Specialist since 1999. In charge of over 700 Macs at current job.
Type Your Mac Question Here...
Dave Huber is online now
A new question is answered every 9 seconds

I have a few questions, Firstly I have a G4 Powerbook 17in

Customer Question

I have a few questions,
Firstly I have a G4 Powerbook 17in 1.67Ghz, and a G4 Dual 1.25ghz PowerMac.

1) What programs/widgets are there that will on saving and backing up, Password XXXXX Documents, photos, movies and music .

2)I got a auto-prompt from Apple saying here was an OSX update for my to 10.5.7, the size was quite big to download at over 400mb. I downloaded the update and was prompted to restart the computer, which I did. I the got the following prompt from the computer,

The update "Mac OSX Update" can't be installed. The installer could not validate the contents of the 'macOsxUpd10.5.7patch' contact software manufacturer for assistance. I did try Apple by could not find a way of asking the question which is of course why did my computer do this. Every other update it has performed perfectly. This problem has taken place on my Power Mac, I have not attempted to update my laptop yet.

My name isXXXXX and my email isXXX@XXXXXX.XXX and I am in the UK.
Submitted: 5 years ago.
Category: Mac
Expert:  Dave Huber replied 5 years ago.

Hello there,

 

"My name isXXXXX and my email isXXX@XXXXXX.XXX and I am in the UK. "

sorry, but JustAnswer renders email addresses unreadable. All communication needs to be donw through this portal per the JustAnswer rules.



"1) What programs/widgets are there that will on saving and backing up, Password XXXXX Documents, photos, movies and music ."
So you are asking what programs are out there that will password XXXXX all of your items? I'm not entirely sure what you are asking, so here'a a couple of answers:

 

BACKING UP

There's several backup options for you. Since you are using 10.5, the built-in Time Machine is a good "set it and forget it" approach. For making bootable backups, SuperDuper and CarbonCopyCloner are good choices. SuperDuper costs about $28 US (http://www.shirt-pocket.com/SuperDuper/SuperDuperDescription.html) and CarbonCopyCloner is free (http://www.bombich.com/software/ccc.html)

 

FILE PROTECTION

It sounds like you are asking about password XXXXX for lots of files rather than just a few. Please look into FileVault, though I caution you: lose your password XXXXX you are completely sunk. FileVault, built into the mac, allows you to encrypt your data making it inaccessible to anyone without access. It's not exactly for the faint of heart and extra precautions should be taken.

http://docs.info.apple.com/article.html?path=mac/10.5/en/8736.html

 

 

2)I got a auto-prompt from Apple saying here was an OSX update for my to 10.5.7, the size was quite big to download at over 400mb. I downloaded the update and was prompted to restart the computer, which I did. I the got the following prompt from the computer,

 

You asked why your computer would do this when all other updates went well...there have been a lot of reports of the 10.5.7 update having download/installation issues, so most likely it is not an issue with your computer at all.


I'd suggest getting the stan-alone installer and trying to update it that way, just bypassing the Software Update tool. The version you download will depend on if you are running OS X 10.5.0 - 10.5.4 or if you are running 10.5.5 - 10.5.6.
If you are usng a pre-10.5.5 version of Leopard, you can get the combo updater.
http://support.apple.com/downloads/Mac_OS_X_10_5_7_Combo_Update

You can more about the 10.5.7 update at http://support.apple.com/downloads/Mac_OS_X_10_5_7_Combo_Update



Take care,


Dave
Dave Huber, Mac Support Specialist
Category: Mac
Satisfied Customers: 61
Experience: Mac user since 1984, Mac Support Specialist since 1999. In charge of over 700 Macs at current job.
Dave Huber and 5 other Mac Specialists are ready to help you
Customer: replied 5 years ago.
hello dave sorry for the delay in replying, thank you for your reply which does indeed help, I will get the standalone installer, which i presume I get from apple download site as with the combo version you mension.

Many Thanks

John
Expert:  Dave Huber replied 5 years ago.
Yes, the actual link for the combo update is http://support.apple.com/downloads/Mac_OS_X_10_5_7_Combo_Update which is the apple support site.

Take care!

Dave

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill Bill M. Schenectady, New York
< Last | Next >
  • Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill Bill M. Schenectady, New York
  • The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you! Frank Canada
  • My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed. One Happy Customer New York
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin Kernersville, NC
 
 
 

Meet The Experts:

 
 
 
  • Mike

    Mac Medic

    Satisfied Customers:

    6256
    Over 20 years IT experience with Apple computers in publishing, marketing and design.
< Last | Next >
  • http://ww2.justanswer.com/uploads/macthelife/2009-10-20_1899_mikesebaharsquare64.jpg Mike's Avatar

    Mike

    Mac Medic

    Satisfied Customers:

    6256
    Over 20 years IT experience with Apple computers in publishing, marketing and design.
  • http://ww2.justanswer.com/uploads/AS/ashiknasameen/2012-5-15_141836_final2.64x64.jpg Ashik's Avatar

    Ashik

    Mac Helper

    Satisfied Customers:

    5282
    7+ Years of Experience in troubleshooting Macs, iPhone, iPad, iPod etc
  • http://ww2.justanswer.com/uploads/DP/dpean/2012-6-6_172828_avatorme1.64x64.JPG Daniel's Avatar

    Daniel

    Mac Genius

    Satisfied Customers:

    4670
    Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.
  • http://ww2.justanswer.com/uploads/VI/vinodvmenon2005/1.64x64.jpg Vinod Menon's Avatar

    Vinod Menon

    Support Specialist

    Satisfied Customers:

    2068
    worked as a Tech support Associate for Apple products
  • http://ww2.justanswer.com/uploads/BE/beboo/2011-1-14_201648_n5063313142021801763.64x64.jpg Brandon M.'s Avatar

    Brandon M.

    Mac Support Specialist

    Satisfied Customers:

    1501
    10+ Years Mac Support as contractor and currently an IT Manager for law firm
  • http://ww2.justanswer.com/uploads/MA/MacDruid/IMG_0232.64x64.JPG John T. F.'s Avatar

    John T. F.

    Mac Druid

    Satisfied Customers:

    1408
    20+ years in the computer/Mac industry
  • http://ww2.justanswer.com/uploads/MA/MacHelpdesk/1d2d506.64x64.jpg David's Avatar

    David

    Mac Support Specialist

    Satisfied Customers:

    1236
    BSc, H.Dip, Apple Certified
 
 
 

Related Mac Questions