How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask MacTechTrainer Your Own Question

MacTechTrainer
MacTechTrainer, Sr. Mac Support Specialist
Category: Mac
Satisfied Customers: 1699
Experience:  Apple Certified Desktop & Portables Technician, A+, Cross-Platform (Mac/PC) Tech - for over 14 Years
15556539
Type Your Mac Question Here...
MacTechTrainer is online now
A new question is answered every 9 seconds

re installing osx on an older mac laptop type....macbook white

Customer Question

re installing osx on an older mac laptop type....macbook white not new silver one ..2.0 ghz.

formating macbook laptop hardrive via cd disk ? how to .....
making hardisk ready for clean osx install

have
fire wire cable
new mac desktop
2 install disks cd


i think im going wrong when i have the menu up where u can erase and partion the hard disk
Submitted: 5 years ago.
Category: Mac
Expert:  MacTechTrainer replied 5 years ago.
Hello, and thank you for asking your question, with JustAnswer.com/Mac.
I am Sr. Mac Tech Support Specialist, TD, glad to assist you.

--------------------------------------------------------------------------------

• -ARCHIVE AND INSTALL-

• Start up from your Mac OS X Install Disc 1 or Install DVD. Please remember to use the install disc that matches the current operating system your system haves.

Usually, you can start from the disc by putting it in your computer, restarting, and holding the C key.
• Hold the C key until you see a White screen, with a Gray Apple icon and eventually a Spinning gear.
• Release the C key only after you see the Spinning gear.

-Your mac will now boot from the disc and load into the Installer environment.

• Select your language. The Welcome to the Mac OS X
Installer window appears.

What you want to do now is from the Installer Menu bar, select Utilities>Disk Utility
• you will now be within the Disk Utility application. This is where I will show you how to zero out your hard drive, so you can perform a clean installation of your Mac OS X without any hinderances.

• This is the default window you will first see when Disk Utility opens.
• Select your hard drive.
• There will be a partition tab that you can select if you want to partition your hard drive. Once you have partitioned your drive the way you desire,
• Then select the Erase tab.

graphic


• This is the window you are going to see and use in order to erase your hard drive

graphic

• What you will need to do now, is click the Security Options button

• Depending on which option you would prefer per the descriptions of the selections listed, I would recommend you to select either Don't Erase Data or Zero Out Data as this will clear your hard drive in a standard erase or a low level
format (Zero Out Data), in order to make your hard drive ready to install your Mac OS X version of software.

graphic

• Once you have made your choice, click Ok to commit your choice.
• Now commence to the Erase process.
• Once the hard drive has been erased, click on Disk Utility from the menu bar above and quit the application from the menu.

This will return you back to the Installer window where you can follow the steps below to now install your version of Mac OS X


Back from the Installer window:

• Click Continue. The Important Information window appears.
• Follow the prompts until you get to the licensing agreement screen
• An agreement sheet appears. If you agree with
the license agreement, click Agree. Then Select a
Destination window appears.
• Click the volume that you wish to install to (your primary
hard drive).
• Click Options. The installation options sheet appears.
• Upgrade or if not available, select Erase and Install.
• Select the volume which already has Mac OS X installed.
• Click OK.
• Click Continue to begin the installation.
• Once the Erase and Install is completed, when you reach your desktop be
sure to run all Software updates to bring your new
Mac OS X directory back up to current.

Let me know if this helps, I will be watching for any updates or questions you may have regarding this procedure.

Regards,

TD







If you have any more questions, regarding your technical issue, please feel free to reply to this post as I am always ready to assist. Thank you!

Regards,

-TD
Customer: replied 5 years ago.

as this is the second time this question has been posted i have been told to erase the hard disk before.................

 

 

the cd will not boot from the laptop nor is there any info left on the hardrive

 

all actions i think will have to be done via the second mac using the fire wire cable

 

if you have msn my messenger is <a href="mailtoXXX@XXXXXX.XXX"Customerhotmail.com

 

 

 

Expert:  MacTechTrainer replied 5 years ago.
Thanks for your update.

I have seen the previous correspondence your were working with my fellow MacExpert, Rob on.

The issue here however is if the CD (or DVD) that you have will not work, I believe I would need to start from there and ask you if you would not mind providing me:

• What type of discs you have and exactly what is the Mac OS X operating system version that you are attempting to install?


• Also, are they restore discs that came with the macbook you have, or are they install discs that you purchased separately?

• What are the exact models from old to new that you have?
( Note- if both are laptops, simply remove the battery and you will see an identification tag inside the bay which will provide your the model of the Mac . If you wish to provide the serial# XXXXX both that is fine too- but I do need this information in order to help you on this issue)

Please update me on this information, because I am going to have to take a few steps back witrh you, just to make sure you and I are exactly on the same page. This way be more efficient and able to continue assisting you as well as I can.

Thanks, XXXXX XXXXX be awaiting your reply.

-TD

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill Bill M. Schenectady, New York
< Last | Next >
  • Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill Bill M. Schenectady, New York
  • The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you! Frank Canada
  • My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed. One Happy Customer New York
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin Kernersville, NC
 
 
 

Meet The Experts:

 
 
 
  • Mike

    Mac Medic

    Satisfied Customers:

    6256
    Over 20 years IT experience with Apple computers in publishing, marketing and design.
< Last | Next >
  • http://ww2.justanswer.com/uploads/macthelife/2009-10-20_1899_mikesebaharsquare64.jpg Mike's Avatar

    Mike

    Mac Medic

    Satisfied Customers:

    6256
    Over 20 years IT experience with Apple computers in publishing, marketing and design.
  • http://ww2.justanswer.com/uploads/AS/ashiknasameen/2012-5-15_141836_final2.64x64.jpg Ashik's Avatar

    Ashik

    Mac Helper

    Satisfied Customers:

    5282
    7+ Years of Experience in troubleshooting Macs, iPhone, iPad, iPod etc
  • http://ww2.justanswer.com/uploads/DP/dpean/2012-6-6_172828_avatorme1.64x64.JPG Daniel's Avatar

    Daniel

    Mac Genius

    Satisfied Customers:

    4670
    Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.
  • http://ww2.justanswer.com/uploads/VI/vinodvmenon2005/1.64x64.jpg Vinod Menon's Avatar

    Vinod Menon

    Support Specialist

    Satisfied Customers:

    2068
    worked as a Tech support Associate for Apple products
  • http://ww2.justanswer.com/uploads/BE/beboo/2011-1-14_201648_n5063313142021801763.64x64.jpg Brandon M.'s Avatar

    Brandon M.

    Mac Support Specialist

    Satisfied Customers:

    1501
    10+ Years Mac Support as contractor and currently an IT Manager for law firm
  • http://ww2.justanswer.com/uploads/MA/MacDruid/IMG_0232.64x64.JPG John T. F.'s Avatar

    John T. F.

    Mac Druid

    Satisfied Customers:

    1408
    20+ years in the computer/Mac industry
  • http://ww2.justanswer.com/uploads/MA/MacHelpdesk/1d2d506.64x64.jpg David's Avatar

    David

    Mac Support Specialist

    Satisfied Customers:

    1236
    BSc, H.Dip, Apple Certified
 
 
 

Related Mac Questions

Chat Now With A Mac Support Specialist
MacTechTrainer
MacTechTrainer
1621 Satisfied Customers
Apple Certified Desktop & Portables Technician, A+, Cross-Platform (Mac/PC) Tech - for over 14 Years