How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Mike Your Own Question

Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8365
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
25267123
Type Your Mac Question Here...
Mike is online now
A new question is answered every 9 seconds

We changed our internet provider and now we are having problems

Customer Question

We changed our internet provider and now we are having problems with our e-mail. Our IPS said we have installed it right.
Submitted: 7 years ago.
Category: Mac
Expert:  Bob Cook replied 7 years ago.
Did you change email providers as well or are you still using the same provider?

When you read email do you use Apple Mail or your Firefox browser?

Who is your email provider?
Customer: replied 7 years ago.
Yes we changed e-mail provider. We have Firefox. e-mail provider is www.windstream.net
Expert:  Bob Cook replied 7 years ago.
Ok just to be clear you use your browser to go to http://webmail.windstream.net/ then you log in with your username and password. Right?
Expert:  Bob Cook replied 7 years ago.
You do not use Mac Mail as you email application. Right?