How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Shawn Your Own Question

Shawn, Computer Engineer
Category: Mac
Satisfied Customers: 275
Experience:  15 years of Mac software and hardware troubleshooting experience, 10 years of programming experience
Type Your Mac Question Here...
Shawn is online now
A new question is answered every 9 seconds

I have an apple ipod touch purchased it sabout 2 months ago.

Customer Question

I have an apple ipod touch purchased it sabout 2 months ago. I clicked on the touch screen and it froze now the touch screen is frozen and it won't turn off it is frozen
Submitted: 7 years ago.
Category: Mac
Expert:  Shawn replied 7 years ago.

Wow, that must be frustrating! Let's try doing a "hard reset" of the Touch and see if that clears things up:

Let me know how this works for you. If it doesn't, there are other things we can try. Kind regards,