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Shawn
Shawn, Computer Engineer
Category: Mac
Satisfied Customers: 275
Experience:  15 years of Mac software and hardware troubleshooting experience, 10 years of programming experience
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I have an apple ipod touch purchased it sabout 2 months ago.

Customer Question

I have an apple ipod touch purchased it sabout 2 months ago. I clicked on the touch screen and it froze now the touch screen is frozen and it won't turn off it is frozen
Submitted: 8 years ago.
Category: Mac
Expert:  Shawn replied 8 years ago.
Hello,

Wow, that must be frustrating! Let's try doing a "hard reset" of the Touch and see if that clears things up:

http://support.apple.com/kb/HT1430?viewlocale=en_US


Let me know how this works for you. If it doesn't, there are other things we can try. Kind regards,

Shawn

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