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Shawn, Computer Engineer
Category: Mac
Satisfied Customers: 275
Experience:  15 years of Mac software and hardware troubleshooting experience, 10 years of programming experience
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How can I retrieve my Itunes purchases from my old p.c. through

Resolved Question:

How can I retrieve my Itunes purchases from my old p.c. through Itunes? The motherboard crashed on it and I was never able to turn it back on. I now own a new macbook and would like to retrieve the purchases from Itunes that were in my library.
Submitted: 7 years ago.
Category: Mac
Expert:  Shawn replied 7 years ago.

I'll be glad to try and help you.

We need to get the actual music files onto your new computer from somewhere else.

1) Do you have them on an iPod?

2) Are you able to connect your old hard drive to your new computer?

Let me know and we can proceed from there. Kind regards,

Customer: replied 7 years ago.
cannot connect my old hard drive but have all of my purchases on my iphone.
Expert:  Shawn replied 7 years ago.

Great, that makes this much, much easier!

You can copy your purchases off of your iPhone by following the instructions on this page, under "Use your iPod and iTunes":

I hope this helps! Let me know if you have any more questions. Kind regards,

Shawn and 3 other Mac Specialists are ready to help you

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